Wintrust Bank - Ravenswood is a reliable and convenient community bank offering personal and small business banking solutions. Customers describe it as a true neighborhood bank with a pleasant, clean branch. The staff is consistently noted as courteous, helpful, and friendly, providing excellent service and personal touches that are highly appreciated. Many clients have banked there for decades, valuing the familiar faces and the fact that employees live and invest in the local area. The bank is praised for its community focus, hosting events and providing financial education. Customers who left larger, impersonal banks like Chase describe their previous experiences as a nightmare, preferring Wintrust's neighborhood feel over the crazy fees and impersonal service of huge institutions. While some note the bank doesn't have all the latest technological bells and whistles, customers actively choose its personal service, with some avoiding electronic banking entirely. They appreciate that issues are addressed satisfactorily and that the bank operates like a true community asset, making it a highly recommended local fixture.
Honest, creative , flexible employees who go out of their way to satisfy their customers. Although a Community Bank by description their decision makers don't place focus , involvement, monies to certain successful Community groups.
August 2025
I have banked with Wintrust for many years. They are the perfect bank! The staff know me and they are always willing to work hard to meet my needs. They are friendly and professional and down to earth. Thanks for making banking easy and enjoyable!
November 2024
I have just compliment for staf for owner For customer service. Very professional and helpful what is for customer important .Great Bank. Thank You
