Wheels of Chicago | Western Ave is a family-owned and operated buy-here-pay-here dealership that has been in business since 1984. They pride themselves on providing a 100% approval process in 10 minutes or less, and they finance customers' futures, not their pasts. The reviews for this dealership are overwhelmingly positive, with customers praising the exceptional customer service and the dedication of the sales team. Customers specifically mention the excellent assistance provided by Phil and Yesicca, who are described as honest, genuine, and truly caring about helping people find the right car that fits their needs and budget. Customers highlight the patience, knowledge, and attentiveness of the sales team, who take the time to walk them through every detail, answer all questions, and never make them feel rushed or pressured. The overall experience is described as smooth, stress-free, and genuinely enjoyable, with customers feeling respected, valued, and treated like family. Many customers express their gratitude for the support they received, and they enthusiastically recommend Wheels of Chicago | Western Ave to anyone in need of a reliable and trustworthy car-buying experience.
If I can rate this dealership I would give them more then 11 stars!!! My salesman was phil he was absolutely amazing! The whole process was stress free! He answered every question or concern with no problem! He was even able to uber me here! I am so grateful I came across wheels of chicago I highly recommend everyone to... read full comment
November 2025
Fil was great help he made sure I like the car and help me out through the process ..
November 2025
Phil was very good at getting me in and out with a great car! Customer service was great as well ! Yessica was great also ! Really worked with me to get me the best insurance !! Definitely recommend buying from wheels of Chicago!
