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March 2024 by Mira Kle
Horrible pharmacy department
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February 2024 by River Kerstetter
The staff here is relatively professional and helpful. However, the pharmacy line is always unreasonably long and the pharmacy is clearly understaffed. If this wasn't the closest one to me I wouldn't go here. Expect to wait for 30 minutes to pick up prescriptions on a good day. Management: please schedule more staff and reduce waiting times!
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February 2024 by Theresa Lenore “Tessa” Dumayas Campagna
Very helpful and patient Pharmacy staff, probably one of my favorite Walgreens' ever. They advocated for me when I was under care of a bad doctor. They probably helped save my life. Please treat your workers well and give them regular raises. They're under pressure that's not like before historically. Also, each Walgreens has the potential to be bad at answering the phone sometimes or more often. And Chaz, I hear your frustration: maybe you're not aware but there are four nursing homes nearby. There's a bus depot and a train station a few blocks away and four grocery stores about a mile from there. And also two major universities within a few miles away. There is no point of calling because it's probably one of the busiest hubs in the city. Please have some patience or you can go to another Walgreens, where, you still may have to be patient, but the lines aren't nearly as long. Plan better next time. Look at a map.Maybe Walgreens could open another location on the same block or a couple away. That would help a lot for everyone involved.
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December 2023 by Em Rabelais
the drive up pharmacy window microphone doesn't seem to work, so you basically have to yell for them to hear you. I can't tell, so I have a note on my phone that I show with my name, etc. today, the person didn't come to the window, they just stated that it was Walgreens pharmacy, and so I said, "we're picking up, please come to the window." they just kept saying they can't hear me. even when the other person in the car started yelling for them to come to the window, the person said they couldn't hear us and then just hung up. we waited a while, and then I hit the button again. And then a different person comes up to the window, and instead of saying anything like, "that shouldn't have happened," he started laughing at us.
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December 2023 by Ruth Barras
Worst pharmacy i’ve ever been to. Every time i’ve used this pharmacy i’ve been disappointed especially this week. My doctor called in a refill for my rescue inhaler THREE times this week each time i have gone to pick it up i have been told to come back the next day and when I did i was told that they never received the prescription. This place is ridiculous. If you can i suggest using Local Health Pharmacy recently discovered them and they have been a godsend.
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October 2023 by Isela Espino-Garcia
I went to the pharmacy, and it took me about 30 minutes to drop off my prescription. It definitely shows that they are understaffed.
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October 2023 by Chaz Rita
If you can get your prescriptions filled elsewhere..DO SO! Always a very long line at the pharmacy. Frequently will see many people walking around behind the counter with 1 person at counter even when there are 20 customers waiting. Then when you finally get to the front of the line, you find out that your prescription isn't ready. No call to tell you in advance. Avoid this place if you want to maintain your sanity.
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October 2023 by Evan Allan
Waited an hour in line just to check in to my vaccine appointment, and then I continued to have to wait while other people who arrived later were seen before me because my appointment had gone by because I was waiting in line. This has happened both times I got vaccinated here. They really need to deal with the pharmacy's staffing issues
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September 2023 by Alcohologist Official
If there were zeros to give as ratings, it would be too high. The endless checkout line with poorly trained staff and Walgreens' antique point-of-sale registers greet you after you run the gauntlet of shoplifters. You'll be accosted at the door by panhandling coming and going.
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August 2023 by Shamontiel Vaughn
I could have sworn I reviewed this location after a curbside delivery mix-up but apparently not. This review is related to an incident about a month ago in which I ordered a bunch of items for curbside delivery. I intended to walk my dog, so I wasn't going to come in the store. But I goofed and didn't check the address. Half of my order went to one store and the other half went to the other store. I didn't realize it until I was standing outside of one store, and it said my order was picked up. I immediately got annoyed because I thought somebody stole my stuff. It turns out that if you say you're outside and don't show up, they'll mark the order as complete and return it.I called and huffily told them I was outside, and that's when I realized that I forgot to make sure the address for both orders was the same location. I ordered one-half at home and chose the store I was standing in front of, but my GPS auto-added a second address when I walked out the door and ordered the other half. The managers and cashiers were cool about it. I apologized and explained what happened. After I finally got my order at one location, they allowed me to come into the second store with my dog to get the other half.There was a slight wait at checkout while three cashiers were at the front with a short line. Not sure why I was waiting when they weren't super busy up there, but it is what it is. It was my mistake, not theirs. I got my order and FINALLY went home.
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July 2023 by David Olson
Extremely slow pharmacy service. Even when paying vía Express Pay. Staff also unfriendly. And 3-4 employees standing around gossiping while a line forms in pharmacy. 10 min waiting for a prepaid “express pay” script.
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March 2023 by Chantey
Pharmacy short of staff when you call 3 hours ahead to make sure it’s ready when you go inside it’s not even ready then you wait 40 minutes in line for them to tell you they never started on it you have to wait 45 minutes what a joke
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January 2023 by Aiden Nicholson
Like another reviewer, I’d give negative stars if it was possible. This Walgreen’s is TERRIBLE!!! The store itself is dirty and desperately needs an update. There are never enough staff around when you need them - good luck getting assistance for anything! Most of the pharmacy staff are overworked and grumpy for it. The pharmacy line inside is almost always to the door and the outside drive thru equally long. (This is a HUGE issue for elderly, disabled, and pregnant persons who cannot stand for an hour to pick up an Rx!) Oh, and the photo department is a joke. You have to wait forever to get someone to assist, and the store has broken photo equipment it has failed to repair in MONTHS so I’ve had 2 orders - about 2 months apart - get cancelled as a result! Very frustrating!
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December 2022 by Jean Smith
Do not bother with their pharmacy! Yes, there is a decent wait but I can understand. Other things not so much.They don't have prescriptions ready when their phone call system says when you check. It's told me prescriptions are ready and when I come in they tell me it will be a week until my son's meds are in stock.I've told them a thousand times that their text notifications aren't working but their solution is to have me put my number in again instead of having someone fix the issue.When I request refills it goes through but when I come to get them it's claimed that the order was never put in and they need to contact the doctor. I get zero updates and surprise surprise when I contact the doctor they haven't heard anything from Walgreens at all.The last straw was when I came to pick up my son's depression medication and was told there was no prescription for it. Their automated system said there were refills and I told them as much. Then they claimed there were refills but they couldn't it fill without a prescription. Then they said they would contact his doctor. Only issue is that his phych branch got rid of their child psychiatrist but before she left she sent in enough prescriptions and refills to tide him over until I could find another. So she's already gone.I reach out to a clinic that works with his psych unit and tell them what's going on. Fortunately his psych records were transfered. They said that didn't sound right at all that there was a refill but no prescription. Checked things, lo and behold the prescriptions were there after all. So I had them transferred to a different pharmacy. I should have done so ages ago.
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November 2022 by Natalie Spragg
I’d give this location negative stars if I could, I’ve never once been able to just walk in, find what I need and leave. If you need an item that’s locked up be prepared to wait easily 10+ minutes before someone comes and helps you. Don’t even bother with the pharmacy, there’s never not a huge line and they only seem capable of moving at a snail’s pace no matter how many people are working. This Walgreen’s is just not worth the hassle.