-
June 2024 by LuvMeKay
Terrible customer service. No public restroom for paying customers. Rude employees
-
April 2024 by Hanna Chin
The Walgreens at Illinois & McClurg is getting worse and worse. I don’t go there much now since almost everything is locked there. But recent two time I went there trying to shop, Both times met with very rude and unprofessional staffs. I don’t know where the manager got those rude people, how can they work as customer service, they have no patience and decency. By this way, this store is going out of business eventually. I decided no more shopping there.
-
February 2024 by Sirada Rochanavibhata
The pharmacy is now closed on Sundays. The information was not updated on the Walgreens website or Google maps.
-
January 2024 by Adam R.
I put in a prescription order at the end of Dec 2023 while I was at my insurance's out of pocket max. Insurance approved the prescription order, and the pharmacy notified me it was ready for pick up with a $0 cost as expected. Upon arrival, the pharmacist accidentally cancelled the order while we were checking out. They tried to recreate the order but then told me I would have to pay the full price for the prescription because my insurance had reset now that it was the new year (Jan 2024). Customers should not be responsible for egregiously irresponsible mistakes made by pharmacy staff. The pharmacy manager responded to the scenario with an extremely poor attitude saying "we made no mistake, you can pay the full price or forfeit your prescription". Entirely unacceptable and unethical service. I've decided to permanently move all prescriptions to Amazon's online pharmacy. Service is better and more reliable. The prices are lower too.
-
November 2023 by Gamerz ASAP
Went to get passport photos. Took the workers 10 minutes to even come over to me. Another 30 to take and print out the photos. Extremely negative experience.
-
September 2023 by Ujval Rajput
The Asian girl that works has bad attitude. If she doesn’t like her job/ she should quit.
-
August 2023 by Yam Chen
The girl who works at 8/6 has the worst attitude I have ever seen. Wish she will not meet a guy who will beat her face for her “great” attitude.
-
June 2023 by Sylvia Kukla
Terrible customer service. Everyone working there is rude and miserable. Avoid coming here if possible
-
June 2023 by Kelly Lambert
Clean store, wasn't too far of a walk from navy pier to get some medicine.
-
April 2023 by Demetrios Chronis
Lavance is one of the best Walgreens Manager in the system; excellent customer service. All the employees here have a great attitude!
-
March 2023 by Hex Damelio
Every time I’ve come here, the staff have been over the top kind and helpful. And I know it’s not just me. Sometimes I’ll be in line and yes, I’ll wait probably 30 seconds longer than I should. But the reason for that wait is because the cashier is clearly talking to a regular customer they’ve built rapport with. It makes me feel like I’m coming to a pharmacy that really is a part of my community, and not just a corporate chain that’s there for convenience
-
March 2023 by Tiffany
Racist staff HELPED someone be racist towards a black customer and that is pure unprofessionalism right there. I’m happy companies like these are dying out, good riddance. Disgusting workplace standards ?
-
March 2023 by Zeid Haddad
Rude and dismissive pharmacists that don’t want to help. Quick to dismiss questions/concerns and even quicker at ending calls. I will move my prescriptions to CVS and maybe I’ll get a decent pharmacist.
-
March 2023 by H
Every time I’ve come here, the staff have been over the top kind and helpful. And I know it’s not just me. Sometimes I’ll be in line and yes, I’ll wait probably 30 seconds longer than I should. But the reason for that wait is because the cashier is clearly talking to a regular customer they’ve built rapport with. It makes me feel like I’m coming to a pharmacy that really is a part of my community, and not just a corporate chain that’s there for convenience
-
November 2022 by Jesse Modjeski
Excellent service provided by all staff especially John and Johnny. Thank you all the way up to the CEO.
