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September 2024 by Sharon Hala
They are extremely rude . They’re stealing mail as well. Supervisor ms tunner needs to watch how she speaks to people they all do . Terrible office and needs to be closed
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August 2024 by Ken one
I placed a hold on my mail and they still delivered it. While was out of town. I went to asked about it and they said you have a hold slip however sometime they still deliver it? I'm very confused about how this goes on. In a government job. Wait I just answered my confusion.
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August 2024 by Zghoul Khaled
The worst USPS location by far! They can’t hold a package without losing it, got a package with signature that was held by them , the package was lost and found 3 times ! 2 times they called me to come pick it up just to get there for them to tell me we can’t find it ! so unprofessional, it’s so unorganized , you can literally hear people cursing in the back room from the front desk, only one person on the front desk !! and the majority laughing and arguing in the back , I hate this place and I hate the fact that I have to deal with it.
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July 2024 by Gamer Cat
One of the workers I believe name is Matt is great and friendly, but the female workers that are there are the most unpleasant and rude people. Horrible customer service and give attitude when they have to do their simple job of scanning a package.
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May 2024 by Abbey Loebig
You guys never can give people their mail with new people n they don’t do there job
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May 2024 by Maggie Abeyta
Sent my stepdaughter a gift for her birthday on January 31st via this USPS. She just received it yesterday April 17th.
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March 2024 by Michelle C
Ignorant staff with equally unfriendly attitudes to their customers. It’s too bad their salaries are based on commission. Maybe they would turn their frowns upside down ?
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February 2024 by Ivette C
They need to pay attention when dropping off mail. They always give me other peoples packages and mail.
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February 2024 by K G
They don't deliver your packages even if you paid for expedited shipping. They let everything sit for extended periods of time without delivering packages. Mail goes weeks without being delivered. Several times you get mail for the block over from your block. Carriers don't even know what street they are on. Most things I order come damaged or destroyed by the post office. If you go up there, its nothing but excuses. Personally I believe the employees at this location despise the residents of this neighborhood and most of this is done deliberately out of spite. This place needs to be investigated.
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December 2023 by Kay S
They have not been or only periodically (after a complaint has been filed) delivering mail to our condo building since January 2023. It is now December 2023 and it has been an ongoing issue for the entire year. They claim that it is because of a dog on the premises, but this dog is either no longer here or has possibly passed since it is not seen nor heard by other residents. Our property management, HOA lawyer, and board members are all aware of the ongoing issue. On 12/19 my boyfriend who lives with me attempted to pickup mail pieces from location (which we have done before) and was told he cannot have the mail because I was not with him. My ID does not have the updated address of our condo on it either so this should have never been an issue, especially since they refuse to deliver to the building. It has been a constant back and forth battle with them over delivering the mail and residents have witnessed USPS completely skip over the mailboxes that were placed illegally on the front lawn in front of the building in an attempt to receive mail instead of having them go to the inside boxes. The HOA lawyer is prepared to take legal action if this matter is not resolved because 6 units are not receiving mail and we have no idea what is being done to our mail without it being placed in postal boxes. There could be theft, fraud, etc. going on with this issue as well. USPS workers are extremely argumentative over this and only call to say there is nothing that can be done until the dog owner calls them, but this will not solve the issue of them not delivering the mail. All animals are kept on leashes and remain in there units during mail delivery hours. Signage has been posted throughout hallways and residents have been informed, yet they still continue to not deliver. They do not answer the phone when I have attempted to call them a number of times. We would like for the mail to be either delivered to the building or unit needs to receive a postal box free of charge so that we know our mail is safe and not being tampered with or stolen. It has caused SO much unnecessary stress. We have been waiting for important mail to be delivered (like an EBT card in order to be able to get food) and now they won’t deliver nor let us pick up our mail from the physical location so really have no idea what to do except take legal action against them. Horrible experience I would move if I hadn’t just purchased this year.
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October 2023 by Verdella Roberts
I went to get a passport for the first time,Extremely helpful, Very friendly and nice .
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September 2023 by Lisa K.
I was appalled at the, extreme ignorance the minute you walked in the door. A gentleman came from the back talking about wow they must think we are entitled or some thing because we didn't bring copies of a birth certificate and drivers license so we'd ask them if this is some thing that they could help us with by making copies I was even getting ready to pay for them to make us two copies. She had a printer right by her leg. You thought like I was asking them for $1 million she says I could go across the street and that's was not a service we provide while she proceeded to roll her eyes and give me a dirty look. They made it a point to embarrass us.. there were several of us that walked in at 9 AM at the same time. There is one black lady at the back of the line while we all stood in line they called her first. How do you think that made us feel???? I treat everyone with the same respect, but obviously we were not treated with respect at all whatsoever. When we first got there which was a little before 9 o'clock, we walked in both doors were open. The lady proceeded to ask how we got in and we said the doors were open and she said oh they must've not locked the doors last night. What?!? All of them just ignorant comments throughout our entire visit and this hasn't been the first time if it was not convenient in close to the house I would've gone somewhere else, so I will definitely be going to a different post office in the future, I'm so sick to my stomach over the way we were treated. They should be ashamed of themselves.
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September 2023 by Michael Killeen
Staff was very kind and helpful
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September 2023 by Megan Koenig
Update 0 stars ! Again door randomly locked! Me ans 6 people knocking on the door..no sign or anything out. These people are AWFUL
Went today..random Tuesday at 2:45 & they had the doors locked?
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August 2023 by Lisa Mendoza
ZERO STARS!!! The most RUDE experience of my life!! How do people who work in customer service get away with treating customers so poorly? Arrived shortly before 9am. Doors were open, both doors. The lady asked how did you get in we’re not open? We said the door was open. She said someone must have left the door open last night!! What?!? Ok, walked out waited until 9am. As soon as you walk in that you can feel the negativity immediately. We were there for passport services. There were a bunch of us in line. They proceeded to pull an African American lady who was last in line FIRST. Yes, everyone else in front was white and yes those working there African American. You can tell she even felt awkward and confused. Ok our turn. We walk up and there are three employees standing around. Immediate attitude and unprofessionalism. She asked us for our paperwork and asked where’s your copy of your license and birth certificate? I said oh I must have forgotten I’m so sorry could you kindly make a copy? I even offered to pay for copies. They alllll laughed and said we could but we could also send you across the street. One guy proceeded to say “ they acting like we owe them something “ rolling their eyes, making comments and laughing. Made a huge point to embarrass us. I was so uncomfortable at this point but just wanted our passport so we didn’t say anything There was literally a printer by her knee. I will NEVER EVER walk past this place! I couldn’t believe how unprofessional, inconsiderate these employees are! You know what’s funny? It’s tolerated! Read these reviews! Everyone in line outside just dreaded walking in and I now know why! They all should be ashamed of themselves. Hope to god they have cameras this will not be the last they hear from me! If you don’t like working with people find another job. Makes me sick how poorly we were treated.
