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July 2024 by Tony Perez
Horrible customer service. The store is Dirty unorganized and are not willing to help when a package has been dropped off and they can't find it. It's like it's not thier problem no more . SO I SENT THE EMAIL AND STILL NO RESPONSE. SONEONE BETTER STEP UP AND TELL ME THE STATS. THAT WONT GIVE ME THE MANAGERS NUMBER NOR HAS THE MANAGER CALLED TO FOLLOW UP. WHEN I CALL THEY SAY THE MANAGER IS NOT IN. ITS LIKE NO INE IS MANAGING THE EMPLOYEES OR THE CUSTOMER SERVICE.......I NEED CORPORATE NUMBERS IMMEDIATELY...
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June 2024 by Leonardo Davila
Responsibility and delivery time
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June 2024 by Dave Swiatek
Very courteous, and helpful Employee #135470 was very busy, but took the time and patience to help me with my return dilemma, Thank you Sir , very pleased,
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April 2024 by Luis Chochon
This store that has bad service I was waiting almost two weeks for a sweatshirt for my girl and they were lying to me and they never had it I had to come and pick up the money I don't recommend this store
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April 2024 by dattienle37
I've come here often because i rent the mail box. The 2 lady working here that I've had the pleasure to encounter are so helpful. I will be coming here often for all my business needs. I'm so happy I found this place and wish I would have found it sooner.
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March 2024 by Giovonna Lockett
Always great service anytime I use UPS services. The Staff at the Store in Hammond, IN. on 102nd and Indianapolis was very friendly and professional.
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March 2024 by theresa kruse
Because every time I go especially to this location. They are professional and quick. Not to mention very patient when you don't know what you're doing. For example.Trying to send an email to their location.. Keep up the great work..
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March 2024 by Renee Latasha (BeautyNay)
Worst experience ever! Was serviced by some heavy set tall guy, he was so rude and made me feel bad for coming in to begin with. The other girl was acting like she didn’t want to be bothered at all, my whole day felt off after dealing with them. Never going to this location again
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February 2024 by Amy Meyers
i placed an order in early january and was charged for it, the package never arrived. it’s been 6 weeks and no response to emails and no help when i call (every day) because management is not there, staff can’t help and says manager doesn’t have fixed schedule and to just keep calling. what a backwards way to run a business! since staff can’t provide answers or help, nor can they refund me, i will have to dispute the credit card charge now.
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February 2024 by Gwendolyn R Roberts
Very helpful friendly service
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January 2024 by Robert Nolter
The UPS Store at 10208 S. Indianapolis, place is garbage, they had 3 people 'working' (at least they were supposed to be working, hence the single quotes) there, and they were too busy to help. A young girl on her phone, doing nothing, a heavyset black woman, who didn't want to be bothered, and an incompetent guy, who was rude and of no help at all, but the place is convenient, but it needs to get better employees. I'll never use that place again, just wasted my entire morning.
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December 2023 by Claudia Arroyo
It's very efficient
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December 2023 by demitra perry
Madonna is absolutely fabulous. Very pleasant, knowledgeable and professional. The experience isn’t usually this great but she definitely sets the tone and changes the atmosphere
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December 2023 by SUPER MOM
YOU MAY WANT TO GO ELSEWHERE BECAUSE MY I PHONE 15 PRO MAX MAGICALLY DISAPPEARED BUT YET I HAVE A RECEIPT FROM THE STORE WITH A TRACKING NUMBER FROM 11 13 2023 AT 1 00 PM AND AS OF TODAY NOTHING I HAVE MADE OUT A POLICE REPORT BECAUSE OF CONCERNS OF MY PHONE BEING STOLEN HOW COULD THIS HAPOEB WHERE YOU TAKE SOMETHING INTO A STORE WITH PROOF AND THE ITEM WAS NEVER SCANBED AND UPS HAS NO RECORD OF IT SMH I WILL NEVER EVER EVER GO TO THAT STORE AGAIN AND WILL GET DOWN TO THE BOTTOM OF THIS I CALL IT TGEFT PERIOD CAN YOU SAY THIEVES PACKAGE NEVER LEFT THE STORE IM GOING THERE WITH POLICE TOMORROW
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November 2023 by Jaime Martinez
Excellent service
