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December 2023 by Tanvee Agrawal
Location closed permanently
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August 2023 by Beth-Ann Young
When you’re in a rush all it takes is one little thing to throw off how smooth or efficient the process can be, regardless what it is we’re talking about. I overlooked the fact this location was just an access point and not a full UPS store. I had my rather large box to ship with the shipping label in my email. I felt like I was going to be a hassle customer or possibly asked to go to a full store. However, to my surprise the two ladies behind the counter were more than helpful to print my label and finish tapping up my box making it more secure. I really appreciated their assistance and knew my item would be taken care of.
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August 2022 by Life is too short to drink bad wine
It is closed at this location.
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October 2021 by Gabrielle Choi
Everyone is always so friendly. Note hours due to covid.
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October 2021 by Samantha Hayes
This location no longer allows you to mail back usps packages. New owners. Stinks for the neighborhood
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October 2021 by Carly S.
Store is in shambles. Hours are not consistent- you make a trip there, only to see a hand printed closed sign slapped on the plywood door. The fact that someone said an employee committed identity theft using information they posted from this store is not surprising. Does the UPS franchise have no quality control or standards?
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August 2021 by Patrick OBrien
Staff is very friendly and multi task to keep things moving.I highly recommend, convenient location, well marked.
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July 2021 by Octavio Cuesta
Asked to get a file scanned onto a flash drive. They gave me a corrupted PDF. At least the guy was friendly.
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July 2021 by Ed Ozz
DO NOT MAIL ANYTHING FROM THIS LOCATION!They stole my ss number and personal information which was on an application document and committed fraud with it. The owner is a fraud and a thief. YOU HAVE BEEN WARNED!
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July 2021 by Ed O.
DO NOT MAIL ANYTHING FROM THIS LOCATION! They stole my ss number and personal information which was on an application document and committed fraud with it. I had to file a police report with CPD. The owner is a fraud and a thief. YOU HAVE BEEN WARNED!
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December 2020 by Emily DeDonato
Very friendly and helpful staff. Went in around the holidays when they were busy but did not feel rushed and I felt like my package was well taken care of
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December 2020 by Ellen Miller
Tiny store, but really helpful staff!
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December 2020 by Lucy M.
Just had a great experience in this store. The gentleman I worked with was very friendly and also efficient. Especially during a pandemic and the hectic holiday season, I really appreciate how pleasant and easy it was to ship with UPS at this location. Highly recommend (especially over other shipment methods during the holidays)!
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December 2020 by Scooter F.
I would really like to give no star at all. Beware, they are so rude and unhelpful. Particuarly the young women that works there. Used horrible language to me, very disrespectful to customers, was screaming at me screaming at her coworkers. I reported this location to both UPS Store Corporate as well as Amazon. Amazon told me not to take my returns there or any UPS to go to Whole Foods.
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December 2020 by Carlos Levinson
Worst ups store ever! EVER! An envelope I shipped from them has been lost and they refuse to help me! I went to the store 6 times they always had the excuse that the person that deal with that was off in that day. Finally I met the manager/owner and he promised that he would help me. He promised that someone would call me in 2 days in order to keep me posted about the shipping cost refund + compensation. It’s been 2 weeks haven’t heard from them. Now I’m away from Chicago. Keep calling them, leaving voice messages and never heard back from them! Scammer
