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August 2024 by Mila Jahangir
Gary was fast, personable, and helpful! He has great customer service skills.
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August 2024 by Tamar Schwartzman
Thank you, AJ for helping me. AJ went above and beyond to help my print job be completed. I appreciate it.
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August 2024 by Tianyu Feng
Remember ask for a receipt! Unless you want them to disappear forever. Horrible customer service!
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July 2024 by William C
Checked online for notary services. Then, I took two buses and arrived to be told NO notary today. I asked when do they have notaries? Is it random and if so, why don't they say that on the website. I was told you just have to call ahead.They never know when they have one scheduled.
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July 2024 by Michaela Reinagel
Sylvester and all the staff are so helpful! Updating my review to include high praise for Gary! He went out of his way to assist me. Always a pleasure working with this UPS store!
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July 2024 by Trent Steel
I love this ups store! They let me ship alcohol without a license, no questions asked! Just tell them it’s olive oil. I will always go here over FedEx.
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July 2024 by Binta D.
I am so grateful for this store and AJ and Elliot! They made my printing needs so easy and they were very helpful and patient with answering all of my questions. Thank you both for making my printing needs happen!
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June 2024 by Rachel Lane
The rudest staff. They have no interest in helping you. Take your business elsewhere. They won’t even try to help. Just call UPS.. even though I dropped my package off to them and it hasn’t moved. I’m just appalled at the girl who spoke to me on the phone. Won’t be using them again.
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June 2024 by Athina
Lost packages everytime
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June 2024 by Alex Mejia
Don’t come here to receive packages - go to another mailing service instead. I arrived for the third time to collect my valuable packages, only to find that they had lost them again. The staff member searched in the back but informed me that they were not there. She says the tracking number is in the system but they can’t find it so it must be the carrier’s fault. It’s evident that a better system is required to address this issue.
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June 2024 by Lizbeth Rivas
AJ provided me with exceptional customer service. It was a very busy time when I attended the store and she assisted me and all the other customers with the best service and with a smile on. She’s an angel.
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May 2024 by Franklin
Showed up 5mins before closed. They were closed. Fail
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May 2024 by Mahesh Uttamchandani
Dear UPS
I hope this message finds you well. I am writing to express my utmost satisfaction with the customer service I recently received from your team member Israel.
On May 8, I had the pleasure of interacting with Israel, who was assisting me with 3 returns. From the very beginning, their professionalism, patience, and genuine care were evident. He listened to my concerns, asked clarifying questions to fully understand my situation, and provided clear and helpful solutions.
His level of dedication and commitment to customer satisfaction is rare and commendable.
I believe that such exceptional service that Israel (employee id 282499) actions reflect highly on UPS, and reinforce the positive reputation your company holds. It is because of experiences like this that I continue to choose UPS for my services and product needs.
Thank you for fostering a culture that priortizes customer satisfaction and for employing individuals like Israel who embody these values. I look forward to continue to do business with UPS.
Kind Regards,
Mahesh Uttamchandani
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April 2024 by Hyuck Joo Kwon
Don't go here for notary if you need Apostille after it. They don't have a correct stamp. I visited 5 times for that and eventually they realized they don't have a correct stamp. I wasted my time and money. And also they said that it happened because I didn't give a correct direction at 5th visitation. But I showed one paper which I received from the officer in Secretary of State office at 2nd visitation. Why didn't they realize at that time? Not professional for notary?
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February 2024 by Stanley Pheteau
AJ has always been great to work with and is super helpful!
