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August 2024 by William Michaels
Excellent business!
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July 2024 by Andres Ramírez
Good service and friendliness
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July 2024 by Nicole Sadecki
Erika with the K is beyond efficient and productive. She understands operations the way every business should. Thank you !
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July 2024 by Bruna Zanardo
Without a doubt the friendliest and most convenient UPS I’ve ever been to. The people working here are so helpful, nice, and knowledgeable. I’ve been here a few times now and they make even international returns a breeze. There’s also a parking lot and I’ve always found a spot even during rush hour. 10/10.
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June 2024 by Paxton Lund-Hayes
I LOVE my neighborhood UPS. I’ve been going here for over 2 years and felt the need to share how much I appreciate the staff. It’s a morning routine with my dog to grab Starbucks and do all my returns at least once a week.
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June 2024 by ray kellum
Very professional with easy up to date access
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June 2024 by Colleen Harper
Normally I have a very positive experience with the staff, but the young lady today with the pink/ purple hair was patronizing and a terrible listener. Not helpful and almost insulting. Very disrespectful young woman
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April 2024 by Keith Galloway (Moose)
Great! I had them pick something up, pack and ship it 1,000 miles to me. They were fast, had the best price and excellent packing. I wish every company was as well run!
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March 2024 by Alexandria Harbowy
The staff at the Chicago (River West) location of Grand and Ogden are the best! Super friendly, fast service and always on point.
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March 2024 by Alexis Youn
I frequent this location to work with Stephanie, the notary and she’s amazing. The most professional and precise notary I can find in the area.
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February 2024 by Shélan O'Keefe
Really kind & helpful staff, great music!! Really enjoyed this location. Thanks y'all!!
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February 2024 by Rebecca Mousseau
Stephanie was incredibly helpful and patient.
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October 2023 by Marcia Scavuzzo
HERE'S SOME USEFUL INFORMATION.I paid almost $50 here to send an envelope 2-day air. When I tried to track it, I couldn't and called them. Their explanation: "You didn't give us your email." I explaned they didn't ask me for my email. Their response: "You should have know you needed to give us your email. It's too late now, but next time add your email to the order."Next time? Next time I'll use the friendly FedEx on North Avenue, like I always do. Skipped it this time because the lot was full and I was in a hurry, but I won't make that mistake again. Quality and service are worth waiting for.Update: It would have been nice if UPS had actually read my posting about this location before sending an automated response (see below). Something like: "We have instructed our employees at this location to always request the customer's email." But that would have taken a commitment to customer service.
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October 2023 by Kenia Aranda
Customer Service is GREAT! All staff are super friendly and helpful. They make the process quick and easy.
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August 2023 by Jessica Wirtz
So helpful and great!
