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July 2024 by Meryon Donald
After reading the "POOR REVIEWS" I will find another UPS location, hoping the service will be more Pleasant & Professional!
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July 2024 by Manasi Dhruthi Manda
I am writing to address a critical issue regarding a package I was supposed to receive on Friday. As an international student, this package contained my work laptop, essential for my internship, which commenced on Monday. It is now Tuesday, and I have yet to receive it.
Despite waiting by my building’s door all day yesterday and leaving a note with the building access code, I received false updates indicating that the delivery destination was vacant. This is unacceptable, as I was there specifically to receive the package.
Attempts to contact customer service have been futile. The automated system incorrectly claims that my tracking ID is wrong, preventing me from speaking to a representative. This situation has severely disrupted my career, as I cannot start my internship work without the laptop.
This is beyond frustrating and entirely unprofessional. The delay is not just about the laptop's value but the significant impact on my professional responsibilities and career.
I demand immediate action to locate and deliver my package by tomorrow without fail. The service I have received thus far is wholly inadequate and far below the standards expected of UPS.
I expect prompt resolution to this matter.
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June 2024 by Paul C. Dunn
Terrible. Made an appointment online for a notary the day before, arrived and told there is NO NOTARY AVAILABLE!?!?! Are you joking? Pathetic, never going here again.
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June 2024 by April Johnson
The staff were courteous, inform, and helpful. I did not have to wait too long.
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June 2024 by adelia anheuser
Coming to this location has not always been easy... However I'm leaving this stellar review for Dennis. He is quick, efficient, and has an amazing attitude. Best employee I've met here by far. I had to drop off a package with some items from a loved one who passed away. So when I came in I wasn't feeling too great. Dennis is incredibly knowledgeable and I felt comfortable that he knew what he was doing with this very important package. Thank you!
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May 2024 by Pragathi Reddy
Patience of the employee
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April 2024 by Sumanth Chowdary
Good service and friendly
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April 2024 by Shared 98999
PATHETIC Experience. RUDE STAFF !!! I’d not come here again.
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April 2024 by Donald Chan
I had to drop off a package that needed a side to be sealed. They wanted $2 for a couple strips of tape! I never had this issue at FedEx and other UPS stores. I’d advise you to go to another store.
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March 2024 by Nerene Nixon
One of my favorite postal offices! The workers were efficient and friendly! I always spend less than 10mins on their busiest days! Continue doing a great job!
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March 2024 by Arnold
8 dollars to print one sheet of paper I will never go back to this location
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March 2024 by Sharon Yolich
I been going to this ups store always do a great job Amber is the best thank you keep up the great work
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February 2024 by Mary Rodriguez
Awesome service! They always have me in and out! I'm in there quite frequently and they are very efficient and helpful! :)))
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February 2024 by Ben Scaduto
Hours are wrong on google - closes at 3 on Saturdays not 5. Very frustrating. Update your hours!!!!
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February 2024 by vic huang
Good customer service. Fast and friendly. The manager Dannie is always helpful, kindly, and smile all the time.
