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October 2024 by marek war
only the black supervisor is helpful and organized, and the Indian employee is a disaster
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October 2024 by Daisy Garcia
I’ll be honest, not sure why this location (if accurate on prior reviews) has such a bad rap! This review is for the post office located on Irving Park and Narragansett, Chicago, Illinois. My personal experiences here have been positive. Just recently, I had to track down a package, and I was helped with outmost respect. Celeste was specially thorough and understanding with my situation! Thank you!
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July 2024 by Timothy Novak
Do not mail anything here if it’s important. Go to a location further out in the burbs or a rural area.
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June 2024 by ToasterDog 10
Never enough people on the register and usually a wait
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May 2024 by Juan Barriera
We went in to this location they were yelling at each other, saying things like that’s not my job and treating customers with very little respect, completely brushing them off. They were not busy at all doing nothing just setting and on their phones. Wow! This was so disappointing to see.
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April 2024 by Raquel Perez
On the day of my appointment for passport renewal the lady was polite and I was out in 20 minutes.
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April 2024 by Samantha Moran
It’s not like the post office manager to any branch cares, but all these employees really need a new job. If you all hate dealing with the general public, maybe you should consider doing something else.From the looks of the reviews… IT DOESNT MATTER. !! They’re all useless and tired !
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April 2024 by Kelley
I always drop my packages here and they're very helpful ☺️❤️
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March 2024 by Adri MB
Everyone was very polite and friendly. Went in to renew my passport and was in and out within minutes.
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February 2024 by La Chunk
I've never experienced such nice workers and great service like this location.
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February 2024 by C M
Terrible. First of all for a job that pays so well, you would figure more professional manner from their employees. NOPE. I walked in & had to wait for employees (females) to finish eating, talking to each other & having a conversation on their ear pods for over 5 minutes to call me up to counter. Not busy at all. Still they were no help with my packages. Pointed to the tape & their approved labels that I had to figure out on my own & overcharged me. So much negative attitude. Perhaps this is why the USPS is in dire straits. "Rain, snow, heat or gloom of night" seems to b the least of their worries. The UPS Store is so much more helpful & cheaper. They don't even have those sweet government perks...
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December 2023 by Demetrios Papaioannou
Quick and friendly service.
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November 2023 by Patrick McAlee
Not worth a star. Months ago I noticed just an Amazon carrier walk across yard to deliver to my specified location. No big deal so I put up a sign to please not walk on the grass (fertilized and trying to Manage new growth)USPS on the other hand, took that as he's going to walk on my grass (feet from my living room and 14 year old daughters windows while being newr night time). I put up more signs, he continued. He also sets off our security system each time. I roped it off, he climbs over rope. I zig zagged the rope, he climbs around that. He is creating a trail and dead spots on my yard. He delivers near or at dark many times so when he crosses my lawn near our windows, it alerts my family too with shadows. He also rarely wears USPS official attire so he could be a peeping tom, package thief, or burglar for all I know. 80% of our mail is also not even ours. Maybe if he walked on the sidewalk he could read our bright white with dark background house numberI had my first face to face confrontation with him yesterday as I'm completely fed up. He told me he will continue to walk where he wishes then he started dancing and sticking his tongue out. Also in front of my wife. Absolutely disgusting!I've filed several complaints and called this office to no avail. This person is an unmarked so called USPS employee who is an obvious security threatStopped for 3 days, and here we go again. Morons
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November 2023 by Robert McKinney
I'm writing this review to express my disappointment with the recent service I received at a certain USPS location. The interaction was far from satisfactory and I believe it's crucial that potential customers know what they could be walking into.My main interaction was with a staff member named Varghese. To put it simply, he was very rude. As I stepped up to the counter to renew my child's passport, he informed me that I had filled out the wrong application. While this might have been the case, I explained to him that I had filled out this specific application because my child had previously received a passport. Despite my explanation, his demeanor remained harsh and unhelpful.Compounding the issue, his command of English was not the best and I found myself constantly asking him to clarify what he needed from me. Rather than being understanding, he responded with an attitude. It was clear to me that his customer service skills were lacking.But the disappointing service was not limited to Varghese. The manager, an African-American male working the counter, displayed an equally concerning level of unprofessionalism. While assisting customers, he was on the phone ordering eyeglasses. He was not discreet about his personal business and conducted the call loudly, which I found to be very rude and unprofessional.The overall experience at this location was far from the standard I expect from a USPS facility. The staff's level of professionalism was subpar and left me feeling frustrated and disappointed. I believe this location needs a complete revamp of employees who understand and demonstrate the importance of good customer service. I hope my feedback will lead to improved experiences for future customers.
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November 2023 by Angel of Sparta
Terrible customer service. They need to hire more people to work the front desk!
