Toyota On Western offers a hassle-free car shopping experience, focusing on customer satisfaction and support. The dealership provides a wide selection of new Toyota vehicles, including popular models like the RAV4, Prius, and Camry, as well as assistance with financing, repairs, and parts. Customers appreciate the dedication and professionalism of the staff, notably sales representatives like Otto, Tony, and Canelo, who are recognized for their helpfulness and ability to guide buyers through the process. Many reviews highlight the warm and accommodating nature of the team, making customers feel welcomed and valued from the moment they arrive. The Director of Sales, Ignacio, and business managers like Lee have also received praise for their commitment to ensuring a smooth purchasing experience. Customers express gratitude for the patience and clarity provided during financing discussions, which made them feel comfortable and informed. Overall, Toyota On Western is highly recommended for its exceptional service, knowledgeable staff, and genuine care for customers. The positive experiences shared by first-time buyers and seasoned car owners alike showcase the dealership's commitment to helping individuals find the perfect vehicle while providing support every step of the way.
The dealership has great customer service and they help me get great deals purchased the vehicle. The Otto is great salesman and he super knowledgeable and helpful. I am happy got the Toyota Sienna here!
November 2025
Canelo was great in showing me the process in both financial and as a salesperson.
November 2025
Big s/o to Otto B. He worked with my budgeting and also stayed with me while be hassled by auto insurance companies.