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October 2024 by Willie Colon
As a longtime Chicago local and a Logan Square native, I used to love coming to this store, especially about 10 years ago when it was fantastic. However, in recent visits, I’ve found the employees to be quite pretentious, rarely offering a smile, and making me feel unwelcome. Prices have become excessively high, and when I have questions, the responses often feel condescending—or worse, sometimes I just get a one-worded response, which discourages me from asking further. As someone who loves retro culture, video games, and movies, it’s disheartening to see the hospitality and service decline so much. As if late, it’s not the experience it used to be.
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October 2024 by DaLatinKnight
Recommend this store due to game selection. Since everything is behind glass doors they put everything on the shelves and you can see the prices right there.
That being said, they seem to take advantage of the fact they have so much as they price up the games a bit. Some time you get lucky and get a good deal for an old game, but some semi popular retro games can be double what they would be online.
Overall very large selection and I do recommend browsing to see if you find anything interesting. The staff are nice which is a huge plus.
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September 2024 by Igor
I bought the Call of Duty Advanced Warfare disc. When I got home, I saw that the disk had a lot of scratches and stains. I didn't pay attention to it and put it on download, what was my reaction when I saw that the game downloads only 1.66 GB, then it says that there is an error. At first I thought it was a problem with the set-top box, but when I inserted another disc everything was perfect
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September 2024 by Ben Benedict
Came last week looking for a few games for the Wii, Lauren showed me everything they had and was a huge help in answering all my questions. Awesome game store that has all the retro games and consoles lots of music and movies too overall cool spot with very friendly staff
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September 2024 by Rolek Riedel
Walked in for the first time a few hours ago. Place looked good from pics I could find online. Was highly disappointed when I visited in person. Prices are pretty high, not a great selection...and their trade in policy is God awful. Do not trade in anything here!
I walked in with 11 Nintendo NES games and a Game Genie. They offered me a whopping $29 in trade...I scoffed. Then the young kid insulted me further by saying he could "bump up" his pathetic offer to $30. Needless to say I declined and walked out. The Game Genie and Megaman 2 cart alone would have netted them around $100....not to mention the other 10 games.
First and last time going there.
Note to management- I understand business is business and it's great to make money....but stop ripping people off.
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August 2024 by Roberto Gonzales
Love this place prices are super fair in my opinion not the best prices for the cheap people but in no way over priced I bought a final fantasy figure for $30 it was worth $120 so many good finds I was happy with my shopping experience super friendly employees too.
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August 2024 by DJ
Personally, as someone who likes stores like this, I was left disappointed. I love collecting vintage video games, physical media, collector’s items, the works. Obviously, a lot of these things aren’t cheap to buy. But, the prices just are so standard that there’s no difference shopping here versus eBay or Mercari. If I want to go in and buy an old GameCube game that typically lists for $90 on ebay, it’s going to be $90 here. No flex room, it is what it is. It’s not a bad thing and I wouldn’t expect a physical store to offer that much better of a deal - but it makes me debate the point of the physical location if what’s online is literally identical. If you want a cheap dvd on the spot or an old cd or whatever, you can get it here at the price you see it listed for online. There’s some novelty in that. But for a collector who either wants the best deal or a really great customer experience to compensate for standard pricing, this store doesn’t really do either. It’s fine. If you’re walking on the street and happen to pass by, you’ll have a decent enough time walking through the aisles to see what’s there. If you’re a collector, you’ll just see what’s there, snap a photo of the price, go online and see it be the same. Not great, not bad, but I think with there being so few of these types of stores in the area, it’s kind of a letdown
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July 2024 by Kyle Robson
Expensive, but cool
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July 2024 by Chris Recalde
Game collection was severely lacking. Seemed to be filling the space in the store with various movies and music to make up for the lack of game options (which are obscenely overpriced. Good example is the manual less “Tom and Jerry war of the whiskers” was listed for $30, which is ridiculous considering that’s more than double the price from any number of similar reputable vendors). Probably a great place to go if you want to stock up on scratched up madden 07 copies, but I think it’s pretty bad for anything else. Would recommend checking out other options in the area if you’re wanting to expand your retro game collection.
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April 2024 by Astro Gunz
Found a rare gem last minute. Thanks
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January 2024 by Rachel De La Ossa
Amazing customer service
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January 2024 by Joshua B
Attentive staff walking around looking to answer questions and help with purchases. Phenomenal movie and music selections as well. A great shopping experience- I look forward to coming back when I watch all my new movies!
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January 2024 by Cory Wynne
It's one thing to be an avid video game lover, past and present, but uts a whole different thing when you hire tge most rude and socially awkward ppl CHRIS. I suggest if you're having a bad day, stay home. If you're not used to interacting with different kinds of ppl then gi watch Sesame Street.
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November 2023 by Whyz Yttf
Customer service is good. But lack working with people on trades especially on high value games I had a couple. And they wanted to give the bare minimum so for my $200 used game only want to offer $$50? And would resell it for like $250
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November 2023 by Kenny Medina
The guy with glasses was a cool guy.
SICK store
