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June 2024 by K. J.
I’ll admit, I was nervous coming in based on the negative reviews. However, I broke my glasses and was in desperate need of a new pair. From the moment I walked in, I was treated very well. Everyone there was friendly and kind, and I was able to get my glasses in an hour as they advertise. It was pricey, but worth it for me especially given my situation.
Special thanks to Jack, Irena, and Dr. Demers! To me, their service can’t be beat.
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May 2024 by Joshua S
These folks are genuinely compassionate and offer friendly service. Consistent high quality over seven (7) years that I have been going there. After leaving Chicago I miss you guys so much!!!
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December 2023 by Fatimah Nawab
We were new to town from Texas. Emergency glasses needed, made an apt. Got ghosted. Waited around an hour. No response.
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December 2023 by Judge Scot
Cheap glasses, no price tags HIGH PRESSURE SALES. 3 minutes inside was enough. Their comments for negative reviews are very unprofessional as well. Glad I went to lens crafters.
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December 2023 by Alysia Felipez
This business deserves 5 stars and beyond. My bf and I recently supported their business and was very impressed on the customer service and quick efficiency of their same day service options. Irina and the staff goes up and beyond for their customer satisfactions. This establishment has all respect you need in any sort of situation you need eye care service. I truly recommend them everyday.
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November 2023 by Shawn Neely
Everybody was super friendly and the price was right. My glasses were done in less than an hour!
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November 2023 by Sydni Bates
This place is insane and I mean that in a good way! I broke my glasses and wasn’t trying to wait 2 weeks for a prescription. Thankfully, I found this gem of a place. I was welcomed in by the receptionist and we got the ball rolling even though I was about 30 minutes early for my appointment. I was absolutely shocked at how fast and thorough the process was. The doctor was awesome and definitely knows what he’s doing. I was able to get my glasses today, despite being here an hour before closing.
I’ll be back again, for sure. This will be the only spot I’ll go to for my vision needs from now on.
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November 2023 by Joshua Elliott
Amazing! Love the cute space its in. Staff very friendly !!
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August 2023 by Corey Posley
Just called to get an estimate of how much a 6 month prescription would be if I already had my contact prescription and a man who sounded Asian, accused me of being a customer who called before trying to get a discount. I told him that he had the wrong person and that I was interested in their services and he told me that I would have to come in to Superior and they don't give estimates over the phone. Smh
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June 2023 by Dan Herzog
Super friendly and very fast - got my son his glasses same-day. You can tell the owner cares, a lot, for the people who come in to his store. Great place, feel lucky we found it.
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June 2023 by Lisa Brown
Dr. Is amazing! Staff amazing was able to get an appointment quickly and glasses in one hour!!! Definitely recommend great with kids!
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June 2023 by Wendell Miller
Horrible customer service....
Refused to look up my insurance plan coverage and want to charge me $500 to fill my prescription. Good chance my complexion played a part in this situation.
I DO NOT RECOMMEND
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June 2023 by Beth Berke
Great service and attention to detail. It’s the only place in the city that does Same day prescription sunglasses and they do a fantastic job.
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June 2023 by Mike Real
Not sure what happened to this establishment, because their service and customer service deteriorated over the years.
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June 2023 by Danielle Campbell
Best eye doctor I’ve ever seen with a lovely office staff. I always feel cared for and listened to and everyone is knowledgeable and takes the time to explain everything. Seeing optometrists has always felt like a chore and a pretty anonymous experience, but this place offers the opposite of that! I’m so glad I found a small and local practice to bring my business to.