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“I went in to set up a mailbox & had a great experience working with Bob. He was very friendly & took his time explaining the process to me. As an anxious individual, I really appreciated his calm demeanor. I'm so glad I chose this location.”
“I have used The UPS Store #3571 at 910 W. Van Buren in Chicago for auction purchases at Wright and Hindman Auction Houses on numerous occasions. They are total professionals. Juan, Julie and the staff are top notch for your packing/shipping needs. They make it SEEMLESS.”
“PHENOMENAL!! Every time I walk into this particular UPS, the customer service is stellar. From Stephan (the manager) to every other employee I've interacted with (especially xxx whose name I'll add once I ask him for it), I always leave the store feeling better than I did walking into it. Somehow the guys are never frazzled, no matter how long the line is, which is impressive. They're genuinely helpful, friendly, and knowledgeable about UPS services. In fact, they've made such a good impression on me (over several visits to this store) that I now go out of my way to bring them business. They have a legit good reputation around here because their customer service is leaps and bounds above the norm in today's society. HUGE kudos to Stephan and his entire team - thank you for all you do to bring the art of excellent customer service back to the Chi!”
“Brianna Lloyd and Eli were so helpful when I came into the UPS store at 917 W Washington BLvd in Chicago yesterday. I came in at 5:59 pm needing a document notarized and didn't realize the service ended at 6. They were able to work together to get this completed swiftly for me so that I didn't have to come back the following day. I was so grateful for the excellent customer service and quick help when I really needed it!! Thank you Brianna Eli and Lloyd for your help yesterday”
“Christina was fantastic! Service was extraordinary. Very knowledgeable and honest regarding my best options. And I just felt good about the customer service and my experience overall. She had answers any and all questions I had, and even offered helpful advice. This was NOT unappreciated. Thank uou, I will definitely return for any future needs.”
“I had a wonderful experience with DHL in chicago. Not only were the service providers very patient, but also some of the kindest souls i’ve met. Maria was the employee who looked after me. She was kind, funny and most of all helpful. We ran into some things which weren’t aligning but with her patience and client care we were able to work together and solve these issues. She had such a customer first approach, and even after we had a little hinder. Greeted the next customer with a big smile. She was great, not only as a worker but as a human.”
10AM - 4PM
4000 W Montrose Ave, Chicago
Shipping Centers
“Excellent service, especially the girl with curly hair was super friendly and helpful, really very good service, fast and efficient, 100 percent recommended!! Excellent experience!!”
“Excellent Communication Skills, Excellent Customer Service, The Young Lady And Young Man Had Beautiful Personalities Thank You Both For Your Help. We Greatly Appreciated You !”
“This UPS store is amazing! The team here helped me so much to notarize my documents. I cant express enough gratitude with all of their help! Thank you so much, and many blessings to u all ?”
“Went to this store to print a couple things off my phone. I’m not the best with technology and Sara was so kind and incredibly patient and helpful with everything! I’ve been to many UPS stores and she is by far the nicest and most helpful employee I’ve met!”
“I had a very good experience, actually very good. To begin with, we went with many doubts which were resolved in a very PROFESSIONAL manner by Miss Karen, what a good employee, the shipment arrived at its destination much earlier than we expected, exactly 8 days later. The cost in my opinion is not unreasonable. I absolutely recommend, and truly congratulate Karen on her excellent Visitor Service.”
“Convenient location, attentive service - almost over attentive. But that’s never a bad thing. Prices are a bit higher if you were to go to a stand alone shipping company. Those are hard to find in the loop vicinity though - so something to consider.”
“I have been to this location twice and both times the employees were extremely friendly, personable, and helpful. They went above and beyond to assist me. Excellent, excellent customer service.”
“Alexis was fantastic! Im only in town for a convention and I had to leave the hotel and get some boxes packed and shipped before my flight home. I was in and out of the UPS store in a matter of minutes thanks to Alexis! She helped me ship a large awkwardly shaped thing lol and was super helpful and professional doing it. Made this whole annoying process seamless and not annoying?”
“Great store! Very nice and well kept. Printed a bunch of posters and got great help. There used to be a UPS store on Devon and it was terrible - it’s so great to have a good UPS back in the neighborhood!”
“This UPS location provides the most exceptional customer service of any location I've visited. Rhee (as well as all of the staff) consistently go above and beyond - even when the task is as simple as a quick drop-off. My favorite errand to run is to this UPS location. It's a level of kindness that isn't necessary, but wow, is it appreciated! Huge thanks to all of these employees for continuously making us smile. Who knew that shipping and returns could be so fun!?”
“They helped me return my Verizon Fios devices that I bring with me out of state when moving. Local Verizon stores don't accept them due to no Fios service in the state of Illinois, I'm so glad I found this place. The service is quick and professional, love it.”
“I know that my packages are safe and handled with care. The prices are reasonable. During COVID, it was nice to have a pickup location that is less crowded than close alternative locations.”
“Courtney B went above and beyond to help us create prints for our wedding! Her patience and attention to detail was impressive. Thank you, Courtney, for your help!”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
“Never want to make you wait. What a great team there. Needed to go return some Amazon returns. Which I'm sure they get a million of and can be annoyed with. But nope, every time smiling having a good time. Got to love it. Thanks for all you do, I sure appreciate your help!”
“Dan and the rest of the staff are seriously profound. I love how easy and straightforward doing business at this location is and I look forward to my next trip to my local UPS store (:”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“Discovered this gem a couple months ago. So much better than shipping packages at the post office, UPS Store, or FedEx office. They move through customers very quickly so you aren't waiting in a line for a half hour like the other establishments I mentioned above. Also, the customer service is top notch. Highly recommend supporting this small business with all your shipping needs.”
“Matthew and Leo who run the store have gone above and beyond to help me with all I’ve needed. They are the most amazing kind and attentive gentlemen I’ve ever encountered at a UPS store. This is the only store I go to now for the last 8 years. If I could, I would give them a raise and bonus for just there knowledge and willingness to help out with whatever the customer needs!!!”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“I didn’t think the UPS Store Guy (Jon at UPS store #5249) could do it but he packed up my bull horns perfectly in Chicago and it arrived safely in Denver, Thanks!”
“This team is great. I had a difficult package and they went above and beyond to make me happy. Can’t say enough good things about this location.
Shout out to them for being awesome while also going through renovations at their store. 10/10!”
“The Amazon Locker at Clark & Lake is a convenient solution for package pickup in the heart of the city. The lockers are easy to access and securely located, making it a hassle-free experience. The instructions for retrieving your package are clear, and the process is quick and efficient.
The location is perfect for those who work or live nearby, allowing you to pick up your items on the go without worrying about missed deliveries. The surrounding area is lively, so it’s easy to combine a visit to the locker with other errands or activities. Overall, the Amazon Locker at Clark & Lake is a reliable and practical option for anyone looking to streamline their shopping experience!”
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“Mohamed provided a quick and courteous service by helping me with my shipments and answered all my questions. Excellent and friendly service. Highly recommended.”