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February 2024 by Lauren Brajczewski
Amazing experience - Stanley was incredibly helpful! he asked us all about our sleep style and preferences and had us try a few different options until we landed on one my husband and I both loved. A+, 10/10 would recommend
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February 2024 by Lisa Heiberger
This is the place to go to if want to try out the online mattresses (Avocado, Wink, Helix, etc.) before spending the money and ordering one. Parker was very helpful walking my husband and I through each type of mattress and finding the right one for us. They work as a showroom and are not pushy in any way. They just want to help you find the right mattress and will even give you a coupon discount on it. Highly recommend!
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February 2024 by Julia Nordhem
knowledgeable folks! very friendly and easy to talk to. would recommend this shop to anyone. they were honest and upfront and didn’t try and sell us anything or push anything on us.
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February 2024 by Jonathan Torres
Just left their showroom with Stanley's help and expertise we were able to choose our perfect bed! Thanks for your help sir!
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February 2024 by Zach Solomon
As much as I love shopping online, there are some things that are just better to try before you buy -- especially with a purchase as important as a mattress. Sandman Sleep is a curator of many brands you normally can't try in-person, so what could be a wasteful shipping and return process, you're being less wasteful by trying them out in person to make sure you get the right fit the first time. Sandman Sleep is incredibly helpful, knowledgable, and personable, and they're here to make sure you get the right fit for you. It's an awesome new business model that's worth checking out, especially if you're leaning on one of the hundreds of online-only mattress brands. It makes the purchasing process easy and informed. Highly recommend!
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January 2024 by Dan Carlson
Stan is the man! A true professional with a wealth of sleep knowledge. I usually don’t like shopping for anything, let alone a mattress, but Stan was a pleasure to work with. Wish I could give him 6 stars!
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January 2024 by Kayt Snowdon
Bob was super helpful and we found exactly what we wanted, and a can’t beat price with special promotions through the suppliers. Great service, not pushy, very educational and kind! Definitely try them out if you are in the market for a new mattress.
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January 2024 by Bob
Stanley was very knowledgeable, didn't pressure you to buy any mattress you weren't completely satisfied with. Really the best place to try out several WinkBed variants. Got an extra discount from going here too.
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January 2024 by Ami Vora Shah
Worked with Stanley to find the best fit for our mattress. He was patient, incredibly knowledgeable and not at all pushy. Was really nice to be able to try different brands (helix, avocado, winkbed, puffy etc) that we wouldn't be able to see otherwise since they are mostly online brands. And it felt clean, utilizing an individual pillow cover for each of us throughout the showing. Would recommend this showroom to anyone. Thank you for all of your help!!
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January 2024 by Anthony Finder
Sandman Sleep is a great store, and I can give it the highest recommendation without reservation. Stanley, the store manager, is knowledgeable and accommodating, devoted to customer satisfaction above and beyond expectations. The WinkBeds mattresses the store features are an amazing and much too rare combination of high quality and remarkably low price. Go nowhere else! Ask for Stanley and tell him I sent you! Anthony F.
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December 2023 by Max Kuecker
Great concept, and I probably would be giving it 5 stars if I did not have any problems with my mattress. Unfortunately, we did have problems with the Nest mattress we ordered through them. Nest refused to offer a refund, blaming us for the problems they created. Sandman promised to contact Nest on our behalf, but never did. 8 months later, after an exhaustive number of emails and phone calls to Sandman Sleep, and numerous promises that they would contact Nest to resolve the matter, they still have done nothing. We have even resorted to asking Sandman to inform us if they are not able to do anything, and they continue to ghost us. This is so unfortunate, because it seems like a very helpful store and service. Unfortunately, we are now paying quite a high price for using their services.
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December 2023 by Carrie Graham
Personally not a fan of the idea of ordering something as important as a mattress without trying it. It's just impossible to take other people's word for what a mattress is going to feel like and then even though there are trial periods it's a hassle and it feels like a waste if you're returning it. I really appreciate that we have this showroom in Chicago where you have the ability to try many popular new mattresses that are typically ordered online sight unseen. Also talk to Stan if you can! He knows a lot about beds and was able to make individualized recommendations. I really appreciated his input and I'm excited for our new mattress.
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December 2023 by Todd S
Best mattress buying experience ever. Expect knowledgeable and helpful staff, fair prices, no gimmicks, and a broad selection. We spent close to 2 hours looking around because we were enjoying the experience so much. At the end of the day, we found a mattress that exceeded all our expectations and came in 50% under budget.
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December 2023 by Lee Austin
Stan helped us find our ideal mattresses without breaking the bank! They never pushed on any products or services, but rather be an expert and explain to you how to try the products. This is the true testimony of the most suitable mattress might not be the most expensive one.
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October 2023 by Robert Friesen
This was a terrific purchasing experience from end to end. First, Sandman Sleep takes the risk out of buying an “online only” mattress. They have every major brand and several models of each. Second, Glenn has been in the business for over 20 years. He knows the old brands. He knows the new brands. He knows which mattresses are best for side sleepers, back sleepers, stomach sleepers. Whatever it is, Glenn knows. Listen to him.When I went in, I sat on a few of the mattresses (major mistake – who sleeps sitting up?) and then Glenn took over. He walked me around the selection of mattresses and explained the differences and then asked about my sleep habits. I had a couple that seemed good and one that I was very close to buying but wanted to try. The “close” candidate, which was voted #1 in a couple of evaluation articles, was a disaster. I was *very* thankful that I had visited Sandman and experienced it. Glenn gave me all the time in the world and for 3 hours I tested the mattresses. I bought a Wink Luxury Firm which was the one that Glenn recommended to begin with.Delivery was perfect. Omar and his team member showed up right on time, helped me zip the cover onto the all-wood foundation that Glenn had recommended and we had the mattress on the bed and the old mattress and box spring out the door in under 30 minutes.I was very happy with the experience and will recommend Sandman Sleep and Glenn to friends.
