Saks Fifth Avenue in Chicago offers a high-end shopping experience with a wide selection of designer and niche brands. Customers often find the staff to be helpful, kind, and knowledgeable, with several reviews praising sales associates like Deb, Ron, and Chris for their professionalism and personalized service. Many shoppers appreciate the attention to detail and the genuine effort made by staff to enhance their visit, whether by suggesting additional items or creating stylish outfits. The fragrance section is highly recommended, with helpful staff who are enthusiastic about guiding customers through different brands and options. However, some areas, such as the Chanel section, received less favorable feedback, with staff not always ready to answer questions or assist with certain products. Overall, the store is praised for its excellent customer service, great style options, and welcoming atmosphere. Visitors often leave satisfied, especially with the assistance from dedicated associates who go above and beyond. Whether shopping for coats, perfumes, or last-minute outfits, Saks Fifth Avenue in Chicago is seen as a place to find quality products combined with attentive service, making it a standout destination for shoppers seeking a premium retail experience.
Huge store with good layout.,many brands ,easy access from street.attentive staff
February 2025
The customer service ladies at the return counter were very friendly. I appreciate that
February 2025
I had a good experience in general at this store, except for the chanel's area where the lady was not ready to answer any of my questions regarding their new line of concealer. A friend of mine wanted to buy a perfume, she was reluctant to offer help with that either.
