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March 2024 by Sura Berber
Went there on a Monday morning looking for a hoodie and some earrings. I went up to the jewelry counter and was browsing for earrings waiting for someone to assist, but the employees were too busy chatting among themselves about pregnancies. There were 3 employees and not one of them asked if I needed help. As I was looking at the jewelry someone kept yelling "excuse me!, excuse me!" I didn't realize they were speaking to me so I turned around and realized I was in the way I apologized, but the loss and prevention woman gave me a dirty look and scoffed. As I browsed the clothing section looking for a hoodie I could over hear the loss and prevention woman complaining about how I didn't hear her to other employees! A piece of advice wait until the customer leaves to complain about them. I went up to restroom area and asked the employee, who was on her phone, if I could use the bathrooms and she said they were out of service. They have a good selection, but it's not worth buying from here with the type of customer service they offer. I ended up leaving.
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March 2024 by Tatiana Gil
Rude people work there and it’s always a mess and you can never find nothing good rather go to marshals
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February 2024 by Patrick Greenfield
they have a lot of clothes there All the way down to luggage everything has a really good price affordable about one pair of shoes from there that lasted almost 2 years so that goes to show how good their stuff is so if you're looking for something that's affordable go there I guarantee you won't be disappointed Even the personnel or very friendly there along with security even the security guards are very friendly there so it's really cool but the security they always keep their guard up so they make sure nothing kicks off That's another reason why that location is really good
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February 2024 by Pedro Leyva
Excellent location
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February 2024 by Marisol Valentin
I witnessed the Manager stopped the ladies to marked down items for .49 cents. I only found a bag of cookies marked down. Today Monday 1/22 @3:00pm @the Ross on Diversey and Pulaski.
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February 2024 by Carmen Caraballo
Store needs to be more organized.
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February 2024 by Lorena Alvarado
Very good price the close.
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January 2024 by Elaine Rivera
Great clothes, great prices
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December 2023 by hulkdckiller
First time coming in here and I must say why it's pretty messy I love the deals and the customer service you can beautiful clothes for all shapes and sizes and the toy area is a hurricane of a mess but with so many amazing things you can for less no need to go anywhere for your Christmas shopping!
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December 2023 by nora c
One employee was rude ?. Bump into my daughter and didn't even apologize. She was in rush trying to pass by thru with a merchandise cart. They gotta be more careful. I'm just thankful it was just a bump, my daughter is a child with disabilities, and this lady isn't even paying attention of what she does. By the way is the location on diversey and Pulaski
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December 2023 by Giancarlo Peregrina
Went to visit this past Wednesday, December 6th, 2023 for Christmas shopping. Aisles are disorganized and extremely messy, limited options for clothing, and opened packages. Overall, this is an embarrassment.
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September 2023 by Emma vijil
I always love going there. Lots of variety
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August 2023 by Lucy Lulu
Love shopping here You get great brand name items at very low prices!
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August 2023 by Robert A
They don't let you use the bathroom.
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August 2023 by Roberto Alvarado
They don't let you use the bathroom.