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August 2024 by Gabbie Kulpinski
Nancy should find a job which allows her to be on her phone texting and laughing while on cashier when there is a line from A to Z !
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August 2024 by Ramina Styles
Just love it. Always have something that I want to buy lol
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July 2024 by Claudia Mercado
Price, quality, variety and a world of things at a good price.
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July 2024 by Crystal Jones
Great place to get awesome clothing and shoes for great prices. They have name brand items for decent prices.
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July 2024 by matt Jendrzejczak
The absolute worst shopping expierence ever. We needed to make returns. The workers check their phones pretending to be busy while youa re in line. The manager was super rude and cursed at us cause we had a discrepancy. We tried to return items and she stated she doesnt have time for that. If you like being treating like trash and constant beeping form security tags going off with disheveled cloths in every isle go here. Spend your money elsewhere. Do better. This place is a ghetto fabulous playground.
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July 2024 by Gail Dodd
The Ross on Montrose is where I shop because of the proximity. It wouldn’t be my choice. I have had a few bad experiences at this store. Once I was charged for an item that I asked the cashier to put back and I was charged for it anyway. When I disputed the charge to the manager they refused to take the charge. I had the receipt and circled the item. You could see that I had spent over three hundred dollars and they wouldn’t remove the charge!
The second incident was when they left anti theft devices on a clothing item. I had to come back to the store to have a them remove the device. I spoke with a manager name Jose. He was so rude! When I told him what had happened he shrugged it off. He took the item and had the device removed. I’m paraphrasing, he said here problem solved.
I explained to him that the trouble it cost me to travel there and back home was more than the item itself. He said we don’t do that! I asked for him to call the District manager, he refused and said they don’t do
It again. He said you can call the phone is over there. I didn’t see where he was pointing. So I had to ask other ppl! I went over to the stand where and saw his picture as manager,Jose and a phone number so I called it and it was the number to the this store! So he knew that phone number belonged to the very store were standing in.
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July 2024 by Magby Design
Good for the price. Not top quality but affordable items. Recommended
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July 2024 by Maria Garcia
They had just stocked up.... especially shoes !
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July 2024 by Francisco Molina
Great place to shop but always crowded
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July 2024 by Antina Martha C.
I had sooo many items in my cart when I specified that I wanted to KEEP EVERYTHIHG IN THE CART and handed her the things I did not want. I had over 100 dollars worth of items and left out with NOTHING! The girl in charge of the dressing room is either incompetent or needs hearing aids. Absolutely ridiculous! I spent an HOUR in the store and was so pleased with everything I picked out. She needs more training. I am honestly pissed off as I wasted an hour of my time. Then have the nerve to give me an attitude. No wonder this store has a lot of bad reviews. Train your staff!!! DO BETTER!!!
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June 2024 by Skushhh
Employees always have a bad attitude and look at people as if they were all superior?, they also always close the fitting rooms whenever they want, not allowing customers to try on clothes, I’ve gone to many Ross, and this is the only one I’ve seen that the fitting rooms are closed almost every day
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June 2024 by Mirian Capelo (Mimi)
I'm not a fan of looking through racks that are overcrowded with clothing or over stuffed shelving
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May 2024 by Jody M Santos
There items are good I love the pet department ?
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April 2024 by Jenny Saldana
Very organized lines to pay run very fast
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April 2024 by Alisa Kuchiki
Hard to find anything of value. Very disorganized. I don't have the patience for stores like this.