Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. However, experiences at this store vary. Some customers find it to be a good place to shop, especially for perfumes and shoes, though the store can sometimes be disorganized and crowded. The shoe department is often disheveled, and the selection of plus-size clothing is limited, with many items not fitting properly. Concerns have been raised about shoplifting, with some customers feeling uncomfortable due to theft issues. Additionally, the store has become less appealing to some shoppers because of increased foot traffic from new arrivals, making the environment less clean and organized. Despite these issues, some still find good deals and occasional gems, but overall, the shopping experience can be hit or miss depending on the day and location.