Ross Dress for Less offers a variety of brands and the latest fashions for the family and home at discounted prices, typically 20% to 60% off department store prices. While the store provides great deals on clothing and household items, some customers mention that the organization of the goods can be frustrating, making it feel somewhat chaotic. The customer service is noted as friendly and helpful, especially when visiting early. Although the clothing options may feel limited, the home selection and sporting goods are highly praised, making Ross a good choice for event needs and household products. Overall, it is considered a nice local shopping destination.