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July 2024 by DC World Star
I received excellent customer service and help from the branch banker TIARA VANDYKE,she was a big help and I really appreciate her taking the time and care that she given me. She was kind and respectful and I really appreciate and thankful for her help. I came into the bank7-5-24 and I was a little nervous about this bank,she eas my nerves and made my experience great, I'm glad I came into this location and receive her help. "THANK YOU " It's really great to get excellent service again, that's what banks and business are missing.
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May 2024 by Bola Obajimi
I opened by business account here, the manager was so helpful, the branch on 73rd and Stony was not that kind
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February 2024 by Danette King
I can't believe that you guys closed because it snowed... This is Chicago and you should have been prepared. Other banks were open and then there were no notifications to any of your customers. I will changing both my accounts Tuesday. Your customer service sucks and your professionalism as a bank sucks as well..
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August 2023 by Terrance Samuel
Friendly
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May 2023 by Bambi Ervina
Very helpful and full of some of the most beautiful people I have ever seen
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May 2023 by POLK “Kaydogg”
I only use the drive thru, ? so far haven't had any issues
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March 2023 by Kendall Taylor
The rep at the front desk was helpful..I just hope I can get what I need when I come back at the time suggested.
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February 2022 by Brenette Harrison
Wonderful experience
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November 2021 by D Blok
No complaints ???
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July 2021 by jeanette jones
The worse bank in creativity! I closed out my account a month ago in person and withdrew all my money from each account but yet here I am a month later still receiving emails saying I have a negative balance in my account when I LITERALLY signed papers stating that the accounts was closed. Then we I called customer service to resolve the issue they telling they can’t help excuse me isn’t that your job???
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June 2021 by J D.
They have a limit of money that one can get out of their account. Other than that, customer service is great and I have been banking there for a bout 7 years.
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October 2020 by Tommy Parker
Customer service needs extreme help... the drive thru is suppose to be convenient but isn’t... and by far the the slowest branch I’ve ever been to...
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August 2020 by Tommy Grantv
Great service
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August 2020 by Demond Andrews
Not a good branch- the “gentleman” at the desk had the audacity to ask me where my funds came from. I’m sure he could see they were from my employer- shame on you PNC for profiling at this location.
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May 2020 by Jim Williams
Waiting in drive through for 45 minutes while lobby was closed. The teller Lucy never has a clue what she is doing and has no regards for customers time and has terrible customer service
