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March 2024 by Perry Beals
Everything in this location is either broken or outdated by 346 years. UPDATE. They never responded to me when I emailed themAnother UPDATE. Everything is still broken they have banned a member and don’t have any intent on fixing anything in this facility
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December 2023 by Ahmad Jackson
I've been a member of Planet Fitness for a while, and while the gym itself is nice and the staff are generally friendly and helpful, the chronic issue of the gym not opening on time has become a major frustration.On a recent Sunday morning, I arrived at 7:45 am, expecting the gym to be open as advertised. However, to my disappointment, the doors were still locked, and there were already 15 cars in the parking lot with 4 gym-goers patiently waiting by the entrance. This isn't the first time I've encountered this problem, and it's becoming a significant drawback to my overall experience.The fact that the gym wasn't open by 8 am, despite having 15 cars in the lot and several people waiting, is unacceptable. I live about 18 minutes away from this location and choose to make the drive even though there's a closer LA Fitness just 3 minutes away. The inconsistency in opening times is a major letdown, especially when I can rely on a nearby alternative to open as scheduled.If Planet Fitness is going to advertise a 7 am opening time, they need to ensure that the doors are unlocked and ready for business at that hour. To address this ongoing issue, I would suggest implementing a scheduling change with an on-site manager being responsible for opening the facility on Sundays because whoever is in charge of this responsibility has just been negating it. This could help improve the gym's punctuality and provide a more reliable experience for members who choose to start their day with an early workout.I suggest looking at the camera footage to actually see how many people have tugged on that door or left this lot in the span of the alleged opening time. Thank-you.
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December 2023 by Andrea Velazquez
This is the worst planet fitness I’ve ever been to! They are supposed to be open on Saturday & Sunday from 7am-7pm, here it is 8:16 and not one worker here. They haven’t even opened the doors. I am highly disappointed.
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December 2023 by Cynt Davis
It's clean and the young people that work are very polite and attentive.
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October 2023 by Christopher Edwards
Amazing experience every time I enter the PF doors. I have other gym memberships and thr gym makes the workout experience o e of a kind. Kind and friendly day staff members who are devoted to maintaining the gym and keeping it clean. Much love to the staff for doing such an amazing job.
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October 2023 by TIDY'S LYFE!!!!
I like the location it is the closest to my house. It's just a smaller facility. I believe as a come more often, my review will probably change.
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October 2023 by Jerry Ewing
It’s a really nice place and environment to get a good workout in a relaxed atmosphere
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August 2023 by Tareai Johnson
I love how friendly the staff is and how clean the gym is. I really enjoy being able to come in and use whatever machine I need and get out before work. Great job keep up the good work.
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August 2023 by Gerard Baker
The front desk representative Shaelle was excellent! Clearly a star team member. She is a great multitasker. Helped my uncle put his new credit card on file and convinced me to transfer my home gym and upgrade to the Black Card! Such a great experience being my first time at this facility.
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July 2023 by tequita jeffries
I love this place very quite the worker are respectful and nice and its clean i will recommend anyone to this gym fantastic
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May 2023 by Charlee C
The manager who works here stole a members debit card then went into the system to obtain her address and personal information. We come to the gym for many different reason we don’t expect our personal information to be compromised by employees here. And yet the business has said nothing and done nothing and the regional manager knew about this and said nothing about it how is this okay? How is this allowed? He went shopping on a members tab and didn’t care about here or what she had going on she could have been a single mom struggling to make it or whatever the case maybe he didn’t care nor does planet fitness
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May 2023 by Cori Harvey
John whitaker is a manager and recovered a lost debit card and made multiple charges. His coworkers tried to cover it up, claiming they didn’t know him. Do not trust this unprofessional place. He also walked into the ladies bathroom! Full story is on TikTok @imdigitalbae
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May 2023 by Candy Colors
I can't believe this place is still open. Poor customer service, sketchy parking lot, and very unpleasant staff. Their lack of caring had me concerned about the cleanliness of the place. I certainly wouldn't suggest going there at night.
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May 2023 by Keyah Glover
The fact that Planet Fitness has workers that are THIEVES, and LIARS is ridiculous!! Planet Fitness count your days! You will be sued! John Whitaker is a THEIF, and other employees tried to cover for him. THIS IS UNACCEPTABLE!!!
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April 2023 by Nora MW
I hate to write a negative review, but this is the second week in a row that I've gone to work out excited and walked out of this place within 5 mins. I've been coming here for at least 7 to 8 years and must say the staff is great, they keep the gym and the equipment clean. However, when it comes to fixing the equipment the time frame is super slow. I've gone to several different gyms and Planet fitness and I don't understand why this location only has two Stair Masters and right now, it's down to one and has been like this for over a month now. Every other Planet Fitness that I have gone to has had at least four machines. Not only has the machine been broken for sometime now, a lot of the equipment such as the cardio machines are outdated. Not sure why Calumet Park and the one on 47th and Lake Park street have way more better equipment than this location, but I wish whoever is over this establishment would replace the old equipment. Again, staff and the people are great. Just need better equipment to work with..
