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May 2024 by Theresa Hoban
This is a charming store that has lots of really cool men and women’s clothing. The staff are super nice and the prices are very reasonable. They have some very cool “neurodivergent” pins, cups, swag so if you have family that are on the autism spectrum it has some great gifts. I bought A nice Chicago T-Shirt for my husband. Location in Lincoln Square is great and nice place to find a special gift after lunch at one of the local eateries.
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November 2023 by Yupyup Yo
The store is great, but this Toad & Co. jacket was a bust. Such a cool jacket, but after wearing it twice the insulation is seeping from the sleeves. Ugh. Might need to steer clear of this brand.
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January 2023 by SLC Voices
Great store lots of fun selections!
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January 2023 by Stace
Great store lots of fun selections!
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October 2022 by Melanie L Wiley
Friendly, good vibe and great prices for unique, sustainable clothing that makes a fashion statement!
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July 2021 by Jennifer G.
I can tell the Yelp account is managed by the store. It says here on Yelp that the store closes at 7 on Friday's, but when I took the train down to return something at 6:09PM, they were closed. A girl who looked like Snookie and who was abrasive and bored like Snookie when she used to work at the t-shirt store opened the door and sighed at me. I told her Yelp says they close at 6 and she said the register was closed and would not remark about Yelp. She said no one named Grace works there and she doesn't know a Grace. She only repeated twice more, "no, we close at 6." Then, a guy who was sweet and professional came over to talk to me and apologized and said they would correct their hours. Feel they should refund me also my el fare when I get to return the item.
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December 2020 by Greg Petersen
Amazing products, beautiful space, AND every purchase supports people with disabilities!
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August 2020 by Pam B.
This store has a great selection of clothing in brands I like and like others have said here, some brands they carry are socially conscious. I had an experience that was questionable however, with the purchase and return of an item. Understanding no stores wants customers returning items so they won't be too happy, I still expected to have no problems returning it well within the window and within the bounds of their return policy. I spent a long time trying to buy something that I wasn't really crazy about to begin with, because I was unable to find a better option and the store down the street (Uncle Dan's) that I would have gone to is not open. Anyway, I decided to return my purchase after realizing I never wanted to put it on. For some reason, when I gave the associate my receipt, my credit card, and the item, she said the card was not the right one. The last four numbers did not match the last four of either of my cards and that is all I own, so I don't know what happened. This is when it seems they could have been more helpful but they just stood there staring at me. I felt their disbelief and felt stupid. I finally looked up the transaction on my bank app and showed them the exact date and exact amount and the correct store and info. It was clearly charged to the correct card I had offered her. They seemed reluctant but they did finally process the return but there was arrogance in how they handled it. I called the bank to just be sure to verify that I have no cards with those numbers and again have the agent check that the charge was correct and of course, all was good. Her only explanation for what happened is that the store's machine made an error. I have no idea how it happened but the way the employees left me feeling, make me hesitant to shop there even though I do like their inventory. I like to shop locally and tend to give people the benefit of the doubt, but I would recommend being careful about what you buy that you are 100% certain you will keep it because it appears from the reviews that this is just how people are treated in this store. If it happens to you, don't take it personally because no one should be treated like that in a retail store in a friendly area of town. Maybe they are upset they have to be exposed to the public and are forced to process returns. I would understand that.
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January 2020 by Nancy B.
I've always liked this place and bought quite a bit from them, so I was disappointed to be in the store on Saturday to find the saleslady (I think curly brown hair with glasses) mocking a customer behind her back (though she was purchasing items). How rude! Hello, management . . . you've gotten quite a few reviews where they said service tanked the experience. I hope you start listening. Lincoln Square is a small, tight neighborhood and I've seen businesses go down for less. Respect your customers and hire people that want to help them, not make fun of them. Very sad.
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October 2019 by john diguida
Nice selection gifts
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October 2019 by Jonah Berg-Ganzarain
Best sweaters
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August 2019 by Leslie Corral
Birthday success @ Planet Access
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June 2019 by Tony G.
This store is as cozy as the garments they sell. Definitely a place to visit for unique apparel and gifts, that are still in the realm of useful and not absurd.
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June 2019 by Erin B.
I want to love this store, because the clothing is beautiful and affordable. But on numerous occasions, I have experienced such horrible customer service that I have walked out. This afternoon, I stopped in and was the only customer in the entire store. Two salespeople were behind the counter when I walked in. They both looked at me, then looked away and did not greet or approach me the whole time that I browsed. I wanted to try a few things on, but I couldn't bring myself to interact with these women. Yuck. No thank you.
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March 2019 by Sofia Terrones
Love the cause love the store filled with welcoming warmth, both from staff and products.
