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February 2024 by Molly S.
I took my dog here for grooming and when I picked him up, his nose was bleeding. I asked them about it and they said he must have licked it too much (??). Of lesser concern, I also mentioned he had two mats behind his ears, and was told they'd brush out. The mats were still there when I picked him up. They did brush them out after I pointed this out, but after nearly three hours, I'm confused why he was still damp with mats behind his ears (especially given that I paid for an additional thirty minutes of brushing). The grooming was sub par, but the injury to his nose and their failure to mention it to me is inexcusable.
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February 2024 by DANIEL HOWARD EMBER
Sales associate was very helpful and knowledgeable… Directing me immediately to the type of product and specific brand I was looking for… She was respectful of my limited time and was a delight to interface with
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January 2024 by Siyabonga Sithole
I had a great experience on my most recent shopping trip. I found the items I was looking for and the Petco employee that rang up my purchase was very helpful and friendly.
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January 2024 by Aimee Norris
Getting any kind of feeder insects here is a headache. Came in on Friday to pick up crickets, came in late because I know they get the shipment that day, only to see all the crickets still in boxes on the floor by the register (I could hear them chirping). The staff member at the desk said he was scared of crickets and wouldn't process them and they were short staffed, so I came back on Sunday only to be told all the crickets were dead and they had none. Like what is going on?
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January 2024 by Lala Adcock
Nicole is the best!
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January 2024 by Tanner Bowman
⚠️PARKING WARNING⚠️: This review is a warning to everyone parking a car in the lot to be aware that if you step foot outside of the lot, regardless of if you are a paying customer to Petco, Walgreens, or Labcorp - the security company that strictly patrols this lot will boot your car and require you to pay $170 to have it removed.I went to Labcorp and purchased food from walgreens, then went across the street to Clark Street Dogs to quickly eat a hotdog, and they booted my car on the spot. I had receipts and everything to prove I was a paying customer and they had no mercy. They also put me in harms way with the way that their officer handled another security situation that was happening simultaneously.According to Walgreens manager, the landlord of this building hires Innovative Parking Solutions to handle the parking lot security and they can’t do anything about it. So fair warning, avoid using this parking lot unless you are strictly there to use the three business housed in it.
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January 2024 by Vera Bee
Vanessa J YESSSSSS very happyThank you
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January 2024 by Ryan Thomas
The grooming department at Petco on Halsted does an excellent job. Friendly team and very caring with our dog Sunny. She gets her nails trimmed and ears cleaned here every month or two. Highly recommend!
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January 2024 by Linda Ogram
The store was organized and clean. Pets on a leash are encouraged to visit. I bought a cloth neck collar with bells. Prices were reasonable.
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January 2024 by Jim O'Donnell
Great customer service
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January 2024 by Andre Peloquin
Multiple employees standing around while a line of 10 customers builds up at the one register open.
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December 2023 by Gracie N.
I took my 2 cats to the Vetco vaccination clinic and everyone was great. They did not try to upsell me on things I didn't need and were so nice and great with my cats. Prices were much better than going to a normal vet. Dr. McKamey and her team were amazing, I wish I could remember the rest of the names of the people who were there but all four of them on the team were great. The cashiers were so nice too. Overall great experience.
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December 2023 by Quintero D.
On Saturday December 16 around 3pm I was looking at reptiles and this guy employee comes up to me in a rude tone of voice and me being indecisive and staying there for about 45 minutes and he trying to call me out for being suspicious but him and other women were in my way from looking at the snakes for a good like 20 mins and then he was trying to hint me out of shoplifting because of my big shopping bags and was asking what I had in there like first of all none of your business like to be honest I kinda felt racial profiled and got shi* customer service and I didn't appreciate the way I was treated teach your employees more respect.
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December 2023 by Jeffrie Lipman
Grooming lady was excellent
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November 2023 by Uladzislau Tarsunou
Extremely helpful staff, gave excellent recommendations for cat brands and ways to help her adjust. Appreciate the answers to dah questions and of course the excellent selections; hoping to visit back =)
