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February 2024 by Nancy G.
I love coming in here. Great selections and the service is wonderful! Plus if you follow them on social, you can get great coupons weekly! Highly recommend shopping for your furry 4 legged kids here.
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February 2024 by Honest E.
Came quite a few times and the dog bath was closed. Today specifically before 5pm. Also the new baths are on a timer. The blow dryer is awful.
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February 2024 by S H
The groomer wanted to change the breed of my dog to charge me more for his grooming appointment. He’s been going to pet supplies plus for all of his groooming appointments for all of his life. But because I go to a different location suddenly he’s a different breed and it’s $10 more?!? He wasn’t matted, bigger than his standard breed size, aggressive or anything that would justify an up-charge and I can prove he is the breed I booked his appointment under. The groomer even acknowledged that yes that’s his correct breed. ASININE!! And no one would tell my what specifically was atypical about his coat for his breed. And why would you change the price of my appointment without confirming with me first? I still haven’t received the email they allegedly sent to let me know. AND WHO SENDS EMAIL ANYWAY?? A medium that likely won’t be checked before I return for pickup. No call? No text? Everyone thought it was acceptable to just charge me more upon arrival and I’m just supposed to take that without warning that my appointment is based on a random range at the groomers discretion for no justifiable reason. And the only reason I drove out of my way and switched locations is because the store closest to me has amazing groomers but a wash area that is perpetually disgusting and the wash tubs are always visibly clogged. I had to have a conversation with 3 different people to get the price corrected. Clearly I just need to go elsewhere for my pet needs. Including before and after photos.
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February 2024 by M R.
Went shopping at this location for a small dog leash. We were greeted by an extremely knowledgeable and friendly staff member whom was working as the cashier. Never hesitated to help us look for the product we were looking for, in fact he went above and beyond to help us find the right product. Was also able to answer all of our questions without any hesitation whatsoever. Very clean and well stocked store. Found exactly what we needed and the price was very reasonable, plus it was on sale! Definitely coming back to this store for our dog's supplies.
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January 2024 by Annmarie D.
Esteban was a great help to me. He knew his products in the store and assisted me with my purchase.
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January 2024 by Scott Frantz
The store is great! The parking lot is a nightmare!
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November 2023 by ABI AA
Shout out to my cousin Samir he is the best at what he does!I love that everyone there is always so nice.Prices are way better than PetSmart or Petco !
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November 2023 by Jonathan Becks
Friendly staff, great selection, and I love the coupons that arrive just when I need to re-up on staples! I’m always greeted with a smile and feel welcome.
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November 2023 by Andrew F.
Somewhat small, independent Midwest company, which is nice. Good selection of products, some of which are not stocked in the larger pet stores. In particular, I go to this chain of stores because it's close to me, and because they carry Fromms products for cats.
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September 2023 by Melanie Wadlington
It was my first time at this store and they had just what I was looking for at the best price! As an owner of multiple turtles, not many pet shops have affordable filtering products nor all the supplies necessary for the environment of an amphibian. I was also able to find a healthy source wet cat food. The cashier Sal was the MOST HELPFUL, he offered the available discount for first time customers, he cut my typical cost at other pet shops more than half. Definitely my go to for my paw babbies!
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August 2023 by Elle E.
My dog has been coming here for about 2 years. She's anxious about strangers but Madeline has somehow managed groom her. I don't know what it is but she is an Angel. My dog always looks amazing and completely ends up trusting her. They also have such a helpful and kind staff. We find great quality treats here always!
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August 2023 by Justin C.
Poor product selection, basic bulk seeds are out of stock and I wouldn't bother with the ick fish. I was told to come back today for bulk seed and they still don't have any.
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August 2023 by Rickey Gold
Excellent customer service. They actually pick up the phone and call you. Not to mention free delivery in a recyclable bag.
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August 2023 by Maria Robles
I always have my fur babies food & other items delivered from the PSP@ Lincoln Avenue, and I would not have it any other way!! My deliveries have been received always on time as scheduled! When a certain selection is out of stock they will call and let me know. I love that I can order just a few cans to see if my fur babies would like it and then order more if they do! Great service!!
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July 2023 by Erin C.
The staff here is the best, so helpful and friendly! They've helped a ton with our new 4 month old puppy...and we just got him groomed for the first time today. Madeline did the best job ever! We'll for sure go back!
