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November 2023 by Victoria J.
I brought my 5 year old son, who has sensory issues and is VERY particular about his shoes, into P & J's to see if we could find him a new pair of shoes that met all of his needs. He went through a pair after pair and nothing was quite right for what he wanted/needed--too short, too tight, hurt in the back, no laces, but the staff took it in stride and kept working with us. Eventually they went to the back and found him two pairs that checked off all of our boxes and we got both. My son seriously tried to wear one of each pair to school this morning and had no issues at school today, which was the first time he had a smooth sailing shoe day in a long time. Their patience and willingness to go through their stock room was so appreciated and just what we needed. For parents with children special needs, situations like this can be stressful in and of itself, so having employees willing to go the extra mile means a lot.
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October 2023 by Winky Meisels
Bro sold me a a pair of FAKE Jordan 7s back in high school. I’m coming for you clowns. Just wait ima get mine back.
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November 2022 by Geo B.
Pj's is a good shoe and clothing store if you don't know you don't know it's the shoe business can't please everyone
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January 2022 by Ben Dover
Went here to look for Air Force ones. I asked him what’s the price and he said 140. I know small shoe stores usually charge a little more but 140 for normal white Air Force ones is ridiculous. I drove downtown and bought them for 90 dollars downtown Chicago. I walked out of the store and if you walk out without buying anything they’ll start talking about you. They thought I couldn’t hear them but they talk bad about you as you leave the store which I think is so unnecessary. ? I didn’t care enough to turn around and say anything because it’s not worth it tbh ? I read all the other reviews before going in the store and I can say they are pretty accurate. Don’t go to this store if you want any type of customer service. They only want your money they don’t care about customer experience.
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January 2022 by Jamaya Holmes
Very rude when asked a simple question if the shoes that they was gonna sell to me were fakeThey shoes all look fake
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October 2021 by Mr. D.A
Very rude and don't speak proper English. Please don't support this company trust me. They need to be closed down and owners need to be departed back to China. I called and ask if they had a particular size available. The idiot manage told he wasn't going to check unless I came in. Then I asked the price of the shoes the owner also told me he wouldn't give me price unless I came in. How will I know how much money to bring or if the shoe even a price I'm willing to pay. Remind you I live a hour and 30 min away and it's always heavy traffic. Horrible place to come and shop. Trust me with customer like this u don't need a business. U need proper education on how to talk to future clients. Want get my business.
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October 2021 by Eliza rd
wouldn’t let me try on a pair of shoes. overall customer service was pretty unwelcoming and felt a bit antagonistic. don’t know how you sell shoes if you’re not even trying to help people try them on
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September 2021 by Victor U.
This is probably one of the most racist and disrespectful establishments I've ever visited! The workers/Owners are very rude and treat everyone coming in the establishment like they're trying to steal something. I walked in to checkout an Adidas suit with 2 ladies after working out. None of us were greeted and 2 Asian men eventually approached us a short while after being in the store to ask us "what we wanted". Their general demeanor was very rude and stand-offish. They watched us and walked behind us the whole time we were in the store. The situation was very uncomfortable and we ended up leaving without purchasing anything. Refuse to patronize a business with workers/owners that don't treat potential customers with respect. One of the worst shipping experiences I've ever experienced!
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September 2021 by Rob Johnson
They always have the latest shoes
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August 2021 by Elvira Minnullina
Really bad customer service. I came to buy special pair of shoes that they had and wanted to try different sizes to see how it fits, but they started to yell at me. Will never come back
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August 2021 by Patricia Walker (Pat. Walker)
They may have any an all shoes u looking for but what they do to the prices don't make any sense at all!!!!!?????
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April 2021 by Michael Scott
Always Good
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March 2021 by Black queen pink
Fake shoes no jordans have sewed in tags over priced and as long as the community has supported pj u would think he'd treat ppl better !
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March 2021 by Lorenzo Simms
customer service, professionalism ,
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March 2021 by Red Hatter
Great shopping experience. Friendly expert service from daniel
