The O'Reilly Auto Parts store on South Pulaski Road in Chicago is noted for its professional and extremely helpful staff. Employees are frequently described as friendly, knowledgeable, and providing great service. Specific examples include staff who go out to the parking lot to assist with car diagnostics, help check engine issues without charge, and honestly recharge a customer's old battery rather than simply selling a new one. The store carries a wide array of parts, often having more on hand than other local stores. It offers valuable services like free battery testing, diagnostic checks, a free loaner tool program, and price matching. Customers, including those who may feel less confident about car repairs, highly recommend this location for its honest and helpful assistance.
Good quality service!!!!!! Hands down better service then auto zone
January 2025
Best O'Reillys in the neighborhood. The staff always picks up the phone. Not only that, they always know what they're doing or what their talking about, and very swift about helping you.
October 2023
Excellent service! Good prices and the staff was very friendly!