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May 2024 by Bob S
Thank You ,On Point Really Helpful....@Dj Kool Bob UnderGround Snappa
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April 2024 by Julian Arroyo
Incompetent associates. I called ahead for a coolant pipe and confirmed they had it. When I arrived, an associate said they didn’t have it and sent me to look for it in the aisles. I said this isn’t a part they would have in the aisles and I had the part number ready. Idk if they didn’t want to look for the part or if they wanted to clock out but I got my part, I would appreciate effort in customer service and communication.
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April 2024 by Richard Tucker
So, my good friend made a purchase from this place. A set of jumper cables, to be exact. She was charged TWICE on her statement and she couldn't understand why. She called and spoke with someone about it and she was told to come back to the store. I suppose it the person who rang her up (Jeffery, the name on the receipt) was able to refund her. Thing is, the money was refunded before we was able to speak to Jeffery about it. Fortunately, he was still there from earlier but it's a little suspect that the money was refunded before she had a chance to speak her peace. Who knows what would have happened if she didn't catch that error.
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February 2024 by Cecilia Gutierrez
Imani Thank you taking care me, you gave us the best costumer service ever with you, please keep her
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February 2024 by whatwhat720
I came to this store on 02.01.24 to return a battery for a core charge refund at about 1530. There were two cashiers waiting on customers. There were not too many people in the store and I was next in line. Two more customers came in and got in line behind me. One cashier (Cortez??) completed the transaction with another customer and I was next. That cashier decided to discuss with a lady who picks up parts for auto repair garages, about how he was going to barbeque tomorrow in the back of the store. He divulged an entire menu of what he planned to cook. He repeated that menu twice then added, "If anyone wants to bring something and throw it on the grill, I'll cook it!" They continued to laugh and giggle behind the counter as we were waiting to be serviced. I stood there perturbed and asked if he was serious because we've been standing here for service. He then proceeds to pick up a part (an alternator in a red box that was on the counter) and walks "Maria" to her car with the part. Another cashier waits on me. Customer service is important to me but clearly not the priority at this location. This store is minutes from my house but I will NEVER patronize this store again. It only takes one display of unprofessionalism for me not to return to a establishment.
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January 2024 by Carl Williams
Fast and great service ?
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November 2023 by Jimmie Williams
I paid for a battery and the install was free as always but the employee named Timothy asked me to give him ten dollars and I laugh because I thought he was joking mind you I was going to give him $20.00 but he messed that up. I’m inside and he just walks past me like he was done I asked him is that it he says ohh you can give the mechanic the ten dollars and said who approved for him to do anything on my vehicle he’s not a licensed or insured mechanic and you thought it was okay to just let someone work under the hood of someone else’s vehicle without proper authorization. This company just lost a lifetime customer and I’m a business owner. Why does the manager have a dog in the store?
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November 2023 by Jenee Thomas
Just called to see if I can get a warranty on my battery manager told me they don’t do that anymore called another store and they were able to assist me … bad customer service
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November 2023 by tyler conley
Called this place goofy b!t(h closing said he was closing the store at 850 I got there at 843 and was already shut down stay away from this store they always lie to u here and cost u money so now I gotta return the favor baldy
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November 2023 by Renee Renee
The staff does a great job!
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October 2023 by Jackie Alexander
I just gave it five stars I don't hate to place had everything I needed
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September 2023 by Donna #4
Worker was very knowledgeable and helpful ???
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September 2023 by Kelsey Stone
We'll stocked and conveniently located
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July 2023 by Shea Morrill
Rodney was so incredibly helpful! My tire shredded on the highway and he so quickly changed my spare for me without hesitation. Kind folks and terrific service!
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July 2023 by George M Carter (StreetBoss)
Order online to save time
