O'Reilly Auto Parts is a great place with very helpful staff. The employees are knowledgeable and do their best to provide the right parts. The store offers many services like free battery testing, wiper blade installation, and a free Loaner Tool program. Some reviewers note the staff can be very kind and amazing. A suggestion was made that the company should hire more people to help customers, as sometimes only a few employees are available. Overall, it is described as a store with helpful and professional staff ready to assist with auto parts and repairs.