-
December 2023 by John Mack
The Lem Turner/Dunn ave store has great service and very knowledgeable staff.
-
December 2023 by Jerry Schnepp
Disappointing. I went in to get a battery for my key fob and they were out of inventory.
-
November 2023 by Jim Holtzman
This Thanksgiving I am thankful for O'Reilly Auto Parts!!! I went out to pack the car this Thanksgiving morning to drive to Indy only to find a dead and un-rechargeable battery. NOBODY was open among all the places that came immediately to mind. Did a search on car batteries and O'Reilly pops up and it is OPEN!!! I called and checked and asked (and the guy said "I answered the phone didn't I?" - Good point...). Ran over, got my battery, plus a couple of tips about it from the two very nice guys in the shop today. I told them that while I was sorry that they were working on Thanksgiving, I was sure happy they were open (both had Thanksgiving plans for after work). They saved my Thanksgiving with my family. I will be back for all things automotive!
-
November 2023 by Layne R.
My car battery died two weeks after the warranty went up, so I had zero expectation that I would be able to have that honored and figured this was gonna be an expensive ordeal. The moment I walked in carrying a battery, a worker walked up to me and began assisting me. At first they were going to charge the old one for me(an evidently free service), but then even more to my surprise they looked up the phone number used to buy it and honored the warranty regardless of it having just barely expired, so this whole ordeal didn't cost me a penny. I felt like the staff genuinely cared. Highly recommend, and will be back. Thank you thank you thank you!!!
-
October 2023 by Oscar Perez
Service was great and prices are very good
-
September 2023 by Gerardo Medina
The employees are NOT MECHANICS. Don't come on here giving low reviews just because you can't perform an easy installation you can watch on YouTube. Either way light bulbs and batteries are free and many customer dont even TIP! The employees here get payed like a McDonald's salary for double if not triple the work. They put up with you ignorant Karen's because they have bills to pay. If you don't know a name of a part research it! Before you put a part in compare it before opening the package. The employees here are great but they are under staffed. How many car types of cars are their do you think the employees have time to memorize all the existing parts and the locating on get REAL!
-
July 2023 by Kim Morris
Joel is amazing! He helped titan so conductors of my battery and this is the service that they do for free! He didn’t want to take a tip. He was so kind and easy-going. He really helped to ease my stress as my car was acting up from horrible service at Jiffy Lube on Fullerton Elston. Do not go to that Juffy Lube come to O’Reilly where are you can buy your parts, and they will help install simple things for you!
-
July 2023 by Aq Ibrahiym
I hope they reopen the store that was recently closed in the strip mall in Edgewater neighborhood.
-
May 2023 by renee clark
Very poor customer, service, and racist!!!!! I called to try to get assistance in exchanging a part that I had a warranty on and the manager on duty did not want to deal with the issue at hand and try to pass me off to another manager the following day for something that he could reconcile himself and because I got agitated at his tone he hung up on me. I believe his name was Carlos. I called back and they would not pick up the phone.
-
May 2023 by Shermaine T.
Pretty nice people. Helped us get put battery checked when it died on the road. Very good resource to have.
-
January 2023 by Michelle Martin
O’Reilly has always been my go-to for parts. Today I stopped in with a check engine light. They happily ran through their system and showed me the code of the issue. Just another reason this place is great! Thank you O’Reilly!
-
November 2022 by c a
This used to be my go to place for car parts. I do most repairs myself(from oil changes to alternators) so I’ve spent a good amount of money here over the years. The last time I went in however I was treated as if I was lesser than the men in the store. The men that were in line behind me where greeted before I was and I wasn’t greeted until my boyfriend who was browsing came to stand in line with me. The man at the counter even refused to talk to me even though I was very clear about what I needed(I had already grabbed the part I needed but was asking if they had the most basic version as opposed to the mid-range product they had on the shelf) He kept turning to my boyfriend to speak to him instead. I came for a simple headlight replacement not sexism. I definitely won’t be coming back to this location.
-
November 2022 by Carli A
This used to be my go to place for car parts. I do most repairs myself(from oil changes to alternators) so I’ve spent a good amount of money here over the years. The last time I went in however I was treated as if I was lesser than the men in the store. The men that were in line behind me where greeted before I was and I wasn’t greeted until my boyfriend who was browsing came to stand in line with me. The man at the counter even refused to talk to me even though I was very clear about what I needed(I had already grabbed the part I needed but was asking if they had the most basic version as opposed to the mid-range product they had on the shelf) He kept turning to my boyfriend to speak to him instead. I came for a simple headlight replacement not sexism. I definitely won’t be coming back to this location.
-
October 2022 by Dan Fried
Great service and pricing when I went to get a new battery. Jozef was great and made sure I got the best pricing and reminded me about getting my rebate coupon.Highly recommend.
-
October 2022 by Agatha L. Krzesinski
I enjoyed this particular O'Reilly's auto parts store because of the customer service. Nice and polite guy. ordered the fuel filter I needed and told me it will arrive in 2 hours.
