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January 2024 by Danie Medina
Good experience
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November 2023 by Majorhix
One of the bigger parts stores on the south side. They've never let me down
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September 2023 by Tyler Warren
Super friendly looked into multiple parts and provided info cheaper than the auto zone down the street
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September 2023 by Chrissy Jones
Store can be updated but look at the area
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April 2023 by pipe layer69#
The famale that look like a man had a attitude for nothing I SPEND $350.00NOW WHO MEAN ?????️???️ITS HARD OUT HERE????
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April 2023 by rodney .Daniels
The young lady was vary NASTY
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March 2023 by Steven Collins
I always go to O'Reilly's they always have what I need when everybody else don't have it they always have it
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February 2023 by G Martinez
Horrible customer service!!Made a call to make sure they had the right part. Put me on hold for more than 12 minutes. As soon as I arrived(January 29 2023 @1:59pm) the 3 workers were talking about something NOT related to work. (I was able to hear part of the conversation)I Asked for the manager and it ended up being Jasmine, the "manager" who put my call on hold while she supposedly was looking for the part I asked about. Her and the 2 other workers were just standing, chilling.. Is crazy that these people be getting the jobs when clearly have a 0 in Customer service. Also, Alondra is another rude worker, we asked for manager's name, she ignored. We asked again for the manager's name and she replied with an attitude "ask her when she comes." We asked for her name, and she said she was not going to tell us her name, not even say anything until manager gets there. How can people like this be getting these jobs where you need to have customer service experience?I made a call to make sure this place had the correct part before heading there, before wasting time/gas. Why are these people working there where obviously they're not doing their job!? Preferring to put you on hold simply because they are so into a conversation between coworkers.Also, if you are in a MANAGER position is because you been doing your job how it supposed to, but putting a call on hold for more than 10 minutes just because you rather be talking with others does not shows she deserves that position!!THIS PLACE NEEDS TO GET RID OF THESE UNPROFESSIONAL PEOPLE.Does anyone know a phone number (corporate) where I can complain about these workers??!
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January 2023 by Grecia Martinez
Horrible customer service!!Made a call to make sure they had the right part. Put me on hold for more than 12 minutes. As soon as I arrived(January 29 2023 @1:59pm) the 3 workers were talking about something NOT related to work. (I was able to hear part of the conversation)I Asked for the manager and it ended up being Jasmine, the "manager" who put my call on hold while she supposedly was looking for the part I asked about. Her and the 2 other workers were just standing, chilling.. Is crazy that these people be getting the jobs when clearly have a 0 in Customer service. Also, Alondra is another rude worker, we asked for manager's name, she ignored. We asked again for the manager's name and she replied with an attitude "ask her when she comes." We asked for her name, and she said she was not going to tell us her name, not even say anything until manager gets there. How can people like this be getting these jobs where you need to have customer service experience?I made a call to make sure this place had the correct part before heading there, before wasting time/gas. Why are these people working there where obviously they're not doing their job!? Preferring to put you on hold simply because they are so into a conversation between coworkers.Also, if you are in a MANAGER position is because you been doing your job how it supposed to, but putting a call on hold for more than 10 minutes just because you rather be talking with others does not shows she deserves that position!!THIS PLACE NEEDS TO GET RID OF THESE UNPROFESSIONAL PEOPLE.Does anyone know a phone number (corporate) where I can complain about these workers??!
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December 2022 by Gerell Brewer
I would have gave them 5 stars but they have me the wrong information today and I specifically and thoroughly explained my question. Nonetheless, I'll be back because humans make mistakes and hopefully tomorrow morning they'll make up for it
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November 2022 by Anthony Lee
Never seen a store this tore up. The staff wasn't professional. Never will shop there again
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September 2022 by Weup Next
Helpful people and very respectful
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July 2022 by Carolyn Fenderson
The customer service could be better
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June 2022 by elndra shirley
Very helpful staff. Quality parts.
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June 2022 by Wanda Robinson
Always has my parts in stock
