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January 2024 by Sharon Moore
service is great there,there are always will to help.
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January 2024 by Jimmy Johnson
I was in your store on December 11 2023 to buy a cv joint axle for my car but the so called manager that morning wouldn’t give me my warranty for my part my number was in the computer but he claimed he didn’t see where I had any warranty but I went to another oreilly and got service they seen that I had warranty right away but you know what I think it’s a racist act I’m black and he’s Mexican 8:00 o’clock in the morning never shop this store again…2551 West Cermack Road Chicago Illinois 60608 OREILLY AUTO PARTS
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September 2023 by Arturo Valle
So far good service!
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July 2023 by Elva Vasquez
Very good service and very friendly worker
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July 2023 by Tanya Flores
Johnathan was super helpful! In the course of 30 minutes he helped assist 3 customers outside with bulbs and windshields! Keep up the awesome work! O’Reilly has an amazing leader that is customer focused!!!
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June 2023 by Smokey BFG
Great service had what I needed very quick and easy
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June 2023 by Pablo Diaz
Super friendly and very attentive.
Only the very high prices if that is the case.
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June 2023 by Jake Cervantes
Great staff
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February 2023 by Violet
Came here yesterday for a new key fob battery because mine was almost dead. The gentleman at the counter was kind enough to replace it for me cause I didn’t know how. Great customer service! Thanks again!
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February 2023 by Antwon McMullen
Quick in & out. Friendly staff. ??
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February 2023 by Beaux
Came here yesterday for a new key fob battery because mine was almost dead. The gentleman at the counter was kind enough to replace it for me cause I didn’t know how. Great customer service! Thanks again!
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February 2023 by John Castro
Excellent customer service. The gentleman who helped me knows the product very well and extremely polite. Do not go to Autozone and cermak. They saw me parking and rushing, it is only 820pm, they close at 9pm according to their website, but instead he immediately closed the door, run inside and pretend he saw nothing.Come to O’Reilley instead!
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September 2022 by Scott Marra
Let me start by saying that I'm from Rochester, NY. I was visiting town for our first Riot Fest with my friend and we decided we would take the 10hr drive rather than another mode of transportation. Not knowing what we were getting into (and possibly in a little over our heads), we parked our car near your store and walked to nearby Douglass Park for the festival. Little did I know at the time I had not fully disengaged my ignition, and I ended up letting the battery die. When we came back to the car a few hours later to grab a couple things we left behind, I discovered my mistake. Luckily, when we went into the store, your extremely friendly and knowledgeable employee Eric (I believe that was his name) helped me out with buying a portable battery charger. When I had trouble getting my car started still after my purchase, Eric went FAR above and beyond to help me understand every little thing that was going wrong and even got it started for me with some quick thinking and ingenuity. The anxiety of travelling to another city and then realizing the hard way that you were ill-prepared is a shock to system sometimes. Eric was polite, friendly, knowledgeable, quick, efficient... I can't rave enough about how much his help really meant to my buddy and I. I never really shopped at O'Reilly before this (we do have them where I'm from), but now I plan to shop there from now on whenever I need anything auto related. Thank you, Eric. Give that man a raise!
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June 2022 by Marco S
Very friendly staff, helped me in finding what I was looking for in few minutes for a great value. Their on site services as well as the web store allow the users to check out the part compatibility with the vehicle of interest and provide you with the right component in seconds. Will be back for retrieving standard vehicle maintenance parts.
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June 2022 by Guadalupe Rodriguez
Found what I needed,thanks
