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May 2024 by J L
Pretty. Flowers are decently priced. It’s the containers and pots that are a bit pricey.About $100 to make (I had the soil at home)The container was $30 and metal hook was probably around $5-10
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December 2023 by Victoria Jarrett
I've purchased live Christmas trees for YEARS!The place we would normally buy trees was temporarily closed. We bought a tree from Old Town Gardens on 12/03. Mind you, all the trees I've bought in the past would live until 1st or 2nd wk in January. When the tree was delivered a lot of the stems were broken. The tree started wilting after the 1st week. I called to share the issues and no assistance was given. I would never return to this place again. I would never recommend. I would normally pay $225 max for the tree including delivery. They charged $290 including delivery. Very very disappointed!!
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December 2023 by Vic ..
I've purchased live Christmas trees for YEARS! The place we would normally buy trees was temporarily closed. We bought a tree from Old Town Gardens on 12/03. Mind you, all the trees I've bought in the past would live until 1st or 2nd wk in January. When the tree was delivered a lot of the stems were broken. The tree started wilting after the 1st week. I called to share the issues and no assistance was given. I would never return to this place again. I would never recommend. I would normally pay $225 max for the tree including delivery. They charged $290 including delivery. Very very disappointed!!
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December 2023 by Noneof Yourbusiness
We live downtown and we've made a tradition the last few years of walking the 45 minutes to this place to get our tree because really, it's the only place we know of within walking distance. The trees were nice the first few years and the last 2-3 they've been mediocre (and overpriced!!) looking trees that dry out about a week after being bought, so already, not the best experience. ($250 for a 7-foot, old dried out tree.. a bit much.) But okay, we love our little tradition and we don't know where else to go so, this year we did the same. We get there the Sunday after Thanksgiving, thinking we'll have first pick at brand new trees and honestly, we were SUPER disappointed. The trees looked awful. Think sparse and dry IN THE LOT. So we ask when the next shipment is and decide to come back then. That day comes and I CALL earlier in the day to check that they indeed got a shipment (I am told yes) and that they have 7-foot trees (I am told yes.) Ok great. It's FREEZING that day so I don't see walking 45 minutes in 20-degree weather so we actually pay for an Uber (because with 2 people, grabbing a bus and a train would come out to the exact same price.) We get there and it's the same dead-looking trees they had the day before. I ask about the shipment and I'm told that nope, they didn't get a shipment today, they're getting one tomorrow (are you kidding me?? Thanks for wasting our time and costing us $20 in Uber rides.) I'm getting real sick of going ALL the way to this place so today, I call AGAIN in the middle of the afternoon to make sure they ACTUALLY got a shipment. I called, get this, TWENTY TWO TIMES and no one could bother to pick up the phone. So you know what? You clearly don't need our business. There are 2 lots near each other in Lakeview and that's where we're going from here on out. WE'RE DONE Old Town Gardens. Buh-bye.
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November 2023 by Taylor Harris
The owner closed the shop early due to the rain but waited for my friends and I to come before he officially closed so we could get pumpkins! Such great service and such a great owner! Thank you! :)
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August 2023 by Christina S.
I came in yesterday and the same owner/manager Geraldo is still running the place. Such a patient, kind and knowledgeable individual.He often sources cat grass and cat mint from local growers which I love.Earlier this summer when I visited there were Monarch Butterflies pollinating the flowers!I highly recommend this location for the above mentioned reasons.
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December 2022 by Shivani Jayendraprasad
a bit on the pricey side but kind staff
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December 2022 by Gwen Lopardo
always a great place to go
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December 2022 by Ilay Shamia
Hate to do this but I feel really deceived. I went in looking for some plants and I settled one three small $20 plants. They were nice and offered to help me move them into a bigger potter since I had mentioned wanting to plant them together. It took all of one minute and we finished up. When I went to pay they added $15 for labor, $15 for the plastic potter, $12 for dirt. All of these charges were not disclosed to me up front. They stuck arbitrary charges like 20lbs of dirt even though the whole thing weighs 7lbs.I spent almost double what I had expected to without any warning. I know they’re a small business and I prefer to spend a little extra to support them but this is not cool. Hope that they can make this right and at least warn people what they’ll charge in the future.
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December 2022 by AnoramaX
Zero customer loyalty. I bought a plant for 15 dollars without enough soil. When I went back and asked if they could put more in they said it would cost me 12 dollars. When I said I wouldn’t pay 12 dollars for a handful of dirt they said it was “labour costs”. What an absolute joke.
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December 2022 by Drandall
Always a great selection and helpful advice. Year after year this friendly neighborhood oasis makes our gardens beautiful.
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May 2022 by Charlene H.
Wow no sign but clearly a plant store. Inquired about the sign. The greatest challenge here is the worker's limited communication skills. If you know what you want and do not need a lot of conversation keep reading. Solid plant store with a decent variety. Plants looked in okay to good condition and seemed average in pricing. I would come back for the plants.
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December 2021 by Alicia Griffith
Old Town Garden is fantastic! They have very knowledgeable staff, they’re friendly, and so accommodating! Their selection of flowers and plants is wonderful too!
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December 2021 by dane hites
Absolutely amazing staff, knowledgeable team, friendly and helpful.I loved the plant selection too! I went for one plant and left with 8!
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December 2021 by Mona Oommen
We get plants put in our window boxes here every spring. Take your own planters or buy them here, choose your plants, and return in an hour (sometimes more, depending on how busy they are) to pick them up. If you park nearby, they'll even bring their cart over to pick up and drop off to your car. Nice, helpful and cheerful service.
