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February 2024 by Laura Melendez
Great casual clothes
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January 2024 by Anonymous
A worker At 1596 N st Old navy named Charles javar jones has verbally harassed Women aka his coworkers
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January 2024 by Margot Visconti
Great customer service. Charles Javar Jones, you’re amazing!-Superman
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January 2024 by t baird
Was organized and clean
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October 2023 by MrCSGENTER
Not so nice
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September 2023 by Pedro Torres
Big Old Navy with all the departments and a great variety of products.
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June 2023 by Mary Jane
The best Old Navy to go to in my opinion! All the associates and managers were extremely helpful and very nice when I asked them questions and for help getting a pair of jeans in my size. Not sure why some are disgruntled about a corporate return policy in other reviews though. I cant say I’ve witnessed a customer being ignored durring my time in the store. I’ll be coming back to specifically this location.
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May 2023 by Sara R
This location itself is fine, but the manager was completely unhelpful with return as well - this review is for Old Navy generally. I am absolutely disgusted with the new Old Navy policy and process for returns. I have never had an issue with returning items at Old Navy and their policy has changed - FYI to long time shoppers, I was one and no longer will be shopping there or any of their other stores. Do not even attempt to get merchandise credit or a refund if your return is more than 30 days old, there are NO EXCEPTIONS. Their new third party (who they force you to work with) and customer service are completely unhelpful, don’t even waste your time attempting to get your money back. Disgusted the company is that money hungry to lose customers with this bogus policy.
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May 2023 by Kimberly McLaurin
If you are African American stay out of here. The employees will only look at you, not offer assistance. The ring out process will seem like just that, a transactional process, nothing more, no greeting, no enthusiasm, no fake conversation about the nice weather. Get it together. Black people are everywhere. Get used to it or find another place of employment perhaps!
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May 2023 by Keara K
After a rude experience at the Roosevelt location, I came here to shop and the experience was wonderful! Helpful team, super clean and organized and had everything I needed. Team was super nice, and while they heavily pushed the credit card (I understand that’s part of their KPI goals) and they were fine when I declined. Highly recommend!
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April 2023 by Ruby George
This is probably the most organized Old Navy I've ever visited. The staff are also very friendly and helpful.
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March 2023 by Keyleth Cameron
Nice and clean. Very friendly staff. Had a positive experience as a transgender woman. It felt safe to me.
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February 2023 by Cam
Awesome staff - This cashier JJ was the best and deserves a raise! I brought in a bunch of returns from different orders and it was complicated and took a long time. Even though they were busy, they had patience with me and never made me feel rushed. Super nice and helpful!
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January 2023 by Mines is Debra
Awesome & the staff always willing to help find what I'm looking for they go up and beyond!!
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December 2022 by Madeline Perkins
It was so clean and organized, which is so impressive especially considering it’s the Christmas season and it was late in the day when I went. JJ rang up my purchase and was great, and everyone checking people out moved so quickly. A great place to shop!
