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March 2024 by Ian Klussmann
Juan was so helpful and very readily available for questions I had. As handsome as he is kind. So ladies, remember that!
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March 2024 by n n
Great service and extra care.
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March 2024 by Mike Stanislawski
Really glad a place I like is so close in Lincoln Square/North Center. Juan diagnosed the problem quick and communicated the necessary steps for repair in a clear and concise manner that wasn't condescending or hand-wavey. Highly recommend and will definitely be going back if I have any other issues with my computers.
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March 2024 by Brizzy Danks
Great service and communications appreciate you Juan
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February 2024 by Carlos Valdes
They replaced my tablet’s cracked screen in about an hour. Friendly and honest service. Highly recommend.
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February 2024 by Marianne Kerrigan
This place is amazing! I was having difficulty with the font on my email and Juan was able to solve the problem over the phone! I definitely recommend them!!
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February 2024 by Denis Gribincea
Great service! Needed an almost microscopic soldering job done and it only took a few minutes at a fair price!
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February 2024 by Kelsee Costanza
Great experience with New Era Repair. I took my laptop here after spilling coffee on it. It was repaired and back to me in 24 hours. Juan was kind and communicative throughout the process.
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February 2024 by Clay Lawhead
One of the most efficient and communicative repair places I have ever been to! Juan was super helpful and helped explain my problem right away. I came in right before the holidays so unfortunately they were closed but he was so nice to text me and let me know any updates they had! Helped clean my laptop and there was no before-repair fee and provided warranty! Would return again
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December 2023 by Hope Barnes
Recommend New Era Repair so highly! My laptop was completely unusable when I took it in, and it's now working perfectly (I'm writing this review on it!). There was no charge to diagnose the problem, there was great, kind communication with every step of the process, and the repair was fast, despite them having to order some parts. The charge for the repair was very fair, and I am so grateful that I don't have to get a new computer. Juan even replaced the thermal paste free of charge. Anytime my computer or phone need a repair in the future, this will be my spot for sure.
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December 2023 by Fernando Ambrosio
Honestly, I’ve been coming to this place for a couple years now and it’s always great service and professional work. He’s done couple phones, watches, gaming systems. The work be so efficient, great customer service and just overall good experience.
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December 2023 by Alejandra Aldaco
Super friendly and quick service, my Phone 11 is as good as new after a screen replacement. Thank you!
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November 2023 by Alexy Kaplun
Been here few times and Juan helped fix multiple issues with my iPhone 12 Pro Max. Great speedy service for good value which helped me avoid larger expenses of buying a new phone. Honest estimates unlike other local competitors. He’s my go to for any electronic repairs and would recommend to friends and family.
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November 2023 by David McCoy
This shop is great, it has a great atmosphere, the owner Juan is very friendly. The warranty actually work, I had got my phone screen replaced but the screen touch stoped working, I brought it back up there and he fixed it right up for me. So the warranty work well here.
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November 2023 by Sean O'Connell
Fast, affordable, and friendly. Extremely happy with my experience, and will use New Era Repair for all my future needs. Highly recommend that you check them out!