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October 2023 by Breana Payne
Ramiro, Pedro, and Jose were my movers today and they were very quick and efficient. This is my second time using this moving company and each time is definitely worth it. They are truly accommodating and flexible when it comes to moving, asking questions about items and more.
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October 2023 by Bryant B
They were very courteous and professional and boy didnt they move fast
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October 2023 by Brandon M
The workers were fast and professional. Great experience, would use them again.
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October 2023 by Diana R.
They were phenomenal! Very careful in loading the truck and unloading my items, the packaged my furniture, TV and computer set up very neatly with blankets and padding to assure nothing was damaged.
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September 2023 by Dave V.
I will use them again and recommend to anyone in the Chicagoland area. these guys were a pleasure to work with from the first phone call until we signed the final bill (that ended up being less than our initial estimate). Very hard working crew doing the labor, too. We were not disappointed! Don't hesistate to call New City for you moving needs.
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September 2023 by Izzy S.
The booking process was simple. I filled out an online form with a list of my furniture and number of estimated boxes. I quickly received a quote and I was able to choose my move date and time. A few days before my move date, I received a text and email confirming the date, time, and move list. I confirmed.On moved date, I received a call from one of the movers that they were 15 minutes away. They showed up on time. They quickly moved everything into their truck. They drove to my new place. They quickly moved everything into my new place.During the entire move, they were professional, communicative, and speedy. My items were moved with care. Nothing was destroyed or misplaced. The whole process and service was worth every penny. I highly recommend them.
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September 2023 by Maxwell D.
Just moved to Chicago. We had moved everything into a Uhaul storage unit but needed movers to help us move local. This was the first search result when looking up "movers Chicago" that had good reviews so I decided "eh, what the heck, I'll get an estimate and check them out".Prices were fair. I was getting three movers for 4 hours. Still a pretty penny but I was prepared to pay whatever I needed to. Free to reschedule or cancel whenever, which I thought was nice. Then we got to moving day...They were phenomenal! These guys were so fast. And it was raining quite a bit as well, so I was worried it was going to take even longer. But these guys would get 3 or 4 heavy boxes at once and lift them on their backs up the stairs, and kept everything dry. I've never had movers that were this motivated. And to top it all off, they got done so fast that they only charged for 2 hours!! I saved over $500 because of that. If your looking for movers, these guys are definitely the best!
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September 2023 by Sean O.
Exercise Caution: Unsatisfactory Experience with New City MovingI recently had the unfortunate experience of using New City Moving for my relocation, and I feel compelled to share my story as a cautionary tale to others.Upon the arrival of their driver, I was immediately informed of significant damage to one of my large furniture pieces. This initial setback was distressing, to say the least, and raised questions about the professionalism of the company's movers.What's more, the driver went on to express dissatisfaction with previous movers from New City, emphasizing their poor performance. Ironically, this came after it took an excessive 6.5 hours to wrap and move furniture out of my 800 sq foot apartment. The inefficiency added unnecessary stress to my moving process.However, the most disappointing aspect of this experience was the company's response. It took them over three weeks to propose a solution, which, in my opinion, was inadequate. They offered a mere $55.00 in compensation for the significant damages incurred during the move. This response did not align with the extent of the damage or the costs I had to bear as a result.I believe in accountability and customer satisfaction, values that should be the cornerstone of any reputable business. My experience with New City left me deeply disappointed and compelled me to share my story.
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September 2023 by Lynette Harthold
I’ve moved quite a few times in my sixty years and I have never had good movers, until today. Your team was amazing.They were punctual, hard working, courteous, careful and efficient. They were kind to each other and us. They were good natured during high temps, humidity and some challenging situations. You and the coordination team were also outstanding and fun to work with, and there were no financial surprises at the end for a change. If I ever move again you’ll be my choice and I will recommend you to everyone. Well done!
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August 2023 by Sandy Q.
Excellent service! Would definitely recommend and use again! Thank you!!Great communication.
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August 2023 by Alexis C.
I will use them for every move I'll ever need! They are kind, give great updates, and handle everything with care. I had a third floor move (no elevator) and the team didn't leave a single scratch on any walls, didn't complain about the labor like some other companies would, and got it done in the estimated time. Very professional from beginning to end and made me feel confident throughout the whole process!
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August 2023 by Trinh Pham
I can’t say thank you enough to New City Moving team. They made my move just as smooth, easy, fast, efficient, and stress free. I had a lot of inventories. I also had a storage bed frame from IKEA. They disassemble and assemble again like nothing. I was extremely impressed. I booked a team with 3 guys, they completed the task in 3 hours. I feel bad that we moved on the day with excessive heat 106 degree but all of them were very nice, polite, happy, professional, make sure everything is good. They did an excellent job. I wish I knew their names to mention them in my review. They work so hard so pls take care of your movers, tip them well. It goes a long way because they work really hard and it’s a tough job. Thank you so much again, New City Moving team!
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August 2023 by Johanna S
These guys are awesome phenomenal amazing job professional and fast thank you guys
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August 2023 by Ela Aktay
I'm so grateful for New City Movers and my moving crew--they did an AMAZING job. They were courteous, polite, and professional, and, frankly, a delight to work with. They communicated clearly and did a fantastic job--even when met with challenges out of our control.They worked as fast and efficiently as they could, even with the challenges that came up. (Again, not due to them but building issues.)I have used New City Moving three times now and each time, I have had excellent service from the initial call to the final move. THANK YOU SO MUCH to the team at New City Moving. I highly recommend them
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August 2023 by Geraldine Greene
I was impressed with the excellent service I received from New City Moving. The team was friendly and professional, and they made the residential moving process seamless. They provided us with moving and storage services, and we appreciated their careful handling of our household goods. The moving trucks were clean and well-maintained, and the moving labor was efficient. The moving quote was very reasonable, and there were no surprises in the final price. I would definitely use New City Moving again and recommend them to anyone looking for a trustworthy moving company.
