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August 2022 by Gregory Crane
Amazing florist, they delivered on time and did an incredible job! They are so convenient to order online. I have found my go-to florist for events and holidays! The flowers are beautiful and not like a lot of other places where the flowers look half dead.they met all my expectations. I highly recommend this place. 10 out of 10!
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May 2022 by Tim Bessler
Beyond amazing! So friendly and made a wonderful corsage for my daughter
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August 2021 by Bernadine Harvin
Horrible customer service, they will not respond once you get your money...Buyer beware.
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May 2021 by Wade M.
I placed my order at Avas Flowers in Illinois on Saturday for a Saturday delivery. The promised me if they flowers weren't delivered on Saturday, they would be guaranteed to be delivered on Sunday. That didn't happen. I spent over 35 minutes trying to order from a "local florist" in Illinois so I tried calling Avas Flowers (Avasflowers.com). Not only did they NOT get delivered on Saturday OR Sunday, they called me on Monday to let me know they wouldn't be delivered until Tuesday. The people on the phone were insistent that I give them a "second chance" when I asked them for a full refund. They had me on the phone for over 1 HOUR! and I'm writing this review, still on the phone, trying to get my refund. This is absolutely the worst customer service I have EVER experienced when trying to order flowers. Stay away from this "local florist", they are pushy, rude and very unprofessional.
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February 2020 by Tiana Thomas-Shear
Great Customer Service & The Flowers Are Beautifully Put Together! Will Be A Returning Customer!
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October 2019 by shel bell
Ordered through 800-FLOWERS and the bouquet looked like a cheap knockoff of the one I thought I was purchasing. Not only were the roses already dying, but also the fern (that was supposed to be sprigs of wheat). Also looks like they took white flowers and airbrushed them orange. For as much as I paid, I expected better quality. Highly disappointed. I definitely wont be giving My Bouqet Florist any more business, and certainly not 1-800-flowers.
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October 2019 by Matthew Kelly
I stopped in the shop to get a dozen roses and carnations for my grandma, they were extremely nice and helped me pick out a great looking and smelling bouquet. The service was fast and friendly!
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May 2019 by Know No Better
Needed flowers for a graduation, these people said they would have them ready by 10:30. The store is supposed to be open at 10. Nobody was there and nobody answered the phone. Let a customer down on an important day and what's worst is they insisted I pay in advance. Don't go to this shop, they don't care about their customers!
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December 2018 by Alexandra Jefferson
Had a great experience here! My brother and I came in to find flowers for our grandma's birthday. The people here were incredibly kind, helpful and considerate. Would recommend to anybody
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October 2018 by Char Tomlinson
Received a dozen long stem red roses on Saturday Sweetest Day, the roses were beautiful when they arrived. By Monday 2 roses already flopped over so I called to voice my disappointment I spoke with Ms. Thomas who said she would check with her vendor and call me back today. As of 3pm no callback so I tried calling again on the 3rd time calling Ms. Thomas answered and said she would call me back. Again no callback. Another rose flopped over today. This florist doesn’t standby their products or commit to quality customer service.
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July 2018 by Rainey K Sardin
The Best Customer Service!!!
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June 2018 by PhARAOH kid101 DENAIR Thomas
The best experience i ever had timely and speedy service and my flowers are beautiful best flower shop in Chicago
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May 2018 by Jetant Bogle
I love Sondra her flowers and roses are fresh. Customer service is awesome Mr Alvin and the team is awesome. Great for a nice bouquet of flowers roses Lilly's whatever you need she got you.
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August 2017 by Cheryl G.
I ordered flowers for my friend's birthday through Ava's Flowers. I live in Atlanta, my friend lives in Dolton, Illinois. The order was fulfilled by My Bouquet. When my friend received her flowers, she thought they were beautiful and I asked her to send a pic. She also said the woman who delivered them was very accommodating. I typically like to contemporary and unusual arrangements. I was very disappointed to see what she received versus what I ordered. I called Ava's for a full or partial refund and they were only willing to offer a credit against a future purchase. That was crazy to me since after this experience I have no intention of ever ordering from Ava's again. I called My Bouquet and the woman, I assume owner told me they knew it was her birthday and they hurried to get something to her. She then asked me how did I want to resolve it. After much back and forth she finally gave me a couple of options, I chose none because I was frustrated from our conversation. While I appreciate there desire to get something out, I should have been notified first. I would have never ordered what they delivered. See for your self if they look the same or if it's even a reasonable substitute.
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April 2017 by Spencer McDuffy
They have friendly, family like service. Need a couple more people during prom season. 1 to keep up with the orders & the other to help out in the store.