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July 2023 by Joshua W.
When I asked for greeting cards (not their forte) the woman working there was very attentive and even brought some out of the back. As I browsed, she helped me discuss potential gifts for my girlfriend and what styles might work based on the info I gave her, which I appreciated. When I said I was going to look around myself, she left me alone, which I also appreciated. Only reason for not giving 5 stars is that it's just not my aesthetic.
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May 2023 by Diana Mendez
Super cute Japanese and Japanese/Scandinavian inspire items: lots of cloths, cookware and trinkets.Costumer service could be better.
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March 2022 by Tom Berlangero
Found a great tenugui cloth. Nice little rack of Japanese and Nordic books and magazines. Megan was friendly and helpful.
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April 2021 by Rachel E
I just discovered this place in the Block Club local shopping guide for the holidays. Everything is so cute! The front windows looked more like a clothing store but they also have tons of home goods. Their website is a good place to see everything. I wanted to pick up in person and they refunded my shipping cost after I had already ordered. So nice.
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April 2021 by ML Cheng
There was an issue with my package delivery, and customer service was quick, efficient, and extremely helpful with helping me resolve it! One of the best customer service experiences I've had in a while :)
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February 2021 by Katherine G.
This store has unique clothing lines I have not seen carried elsewhere; one of the things I appreciate about the selection is that the color palette tends to be really muted, often with subtle or monochromatic patterns. I sometimes describe myself as wishing I could buy women's clothing in a man's color palette and the Japanese and Scandinavian brands carried here really come through in that regard. The quality of the construction is also uniformly very good. They have a couple of yearly sales which I always look out for because those sales make more of the clothes affordable to me. I am on the upper end of the size range carried here but I think that's partly about brand limitations and the owner knows what size I am--she remembers and keeps track of the people who shop here--and has always been able to make suggestions when I come in. The clothes here will reward responsible care. I'm pretty rigid about handwashing or using a delicate cycle and then hanging dry; if you're shopping for clothes here you should be prepared to putting some work into making them last. You will get your effort returned to you.
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October 2020 by Maria B.
My favorite place for gift shopping. The selection is so carefully curated , I often feel like by buying something and taking it away I'm disturbing this fragile universe. The clothing line is very consistent and the quality is amazing. But their accessories and ceramics are truly remarkable! The smallest things like postcards or kitchen napkins lift your mood from the minute you walk in. The service is great too! The way they gift wrap there is an art on its own!
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August 2020 by Katarina L.
Such a great little shop!! We parked right across the street to stop into a convenience store and spotted Moth by luck. It's packed full with unique home pieces, jewelry & accessories, and so much more. Every little detail is thought out. We were talking to the owner while we browsed and she explained how most pieces were Japanese and Scandinavian. All so classic, timeless, simple but beautiful. While I could have spent a lot of my money in here, we were looking for a gift so after we found the three most beautiful vases I had to stop browsing. We let them know we had a long drive ahead of us with the vases so they packed them extremely carefully and thoughtfully, wrapped them in Japanese newspaper for a wierd, unique little touch, tied it with twine and then added a dried flower for a little pizzazz. It almost reminded me of that scene from Love Actually with Mr. Bean wrapping the necklace, but in the BEST way! I wish I lived closer so I could fill my home with little details from this wonderful little store! The perfect place for unique and wonderful gifts.
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April 2020 by Shawn Reed
Cool shop. Very niche. They had a variety of chop sticks (not guns) made from different woods. I bought one made from chestnut wood.
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April 2020 by Richard Stump
“Sometimes I've believed as many as six impossible things before breakfast." — The Red Queen, Alice in WonderlandOur experience patronizing this local store was like going through the Looking Glass. At first, everything was beautiful and exciting—the Japanese and Scandinavian selections of clothing and home goods are wonderful, if a bit pricey. The selection is well done and well curated.Unfortunately the beauty of the goods has been eclipsed by inconsistent, abrasive customer service we have received over the past year. It culminated with an attempt to purchase some items online during the COVID-19 crisis...which turned into an series of emails and an brusque interrogation by the owner that would have been appropriate in a game of croquet using flamingoes and hedgehogs—a bit obtuse, and pointy and prickly at the end. When I attempted to question the owner on this issue, I received no response. Good customer service isn’t impossible.As a famous cat once said to Alice, “if you don’t know where you’re going any road will get you there.” We know our road no longer leads through Moth; we will have to get our Japanica fix elsewhere.
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April 2020 by Richard S.
"Sometimes I've believed as many as six impossible things before breakfast." -- The Red Queen, Alice in Wonderland Our experience patronizing this local store has been like going through the Looking Glass. At first, everything was beautiful and exciting--the Japanese and Scandinavian selections of clothing and home goods are wonderful, if a bit pricey. The selection is well done and well curated. Unfortunately the beauty of the goods has been eclipsed by inconsistent, abrasive customer service we have received over the past year. It culminated with our attempt to purchase some items online during the COVID-19 crisis...which turned into an series of emails and an brusque interrogation by the owner that would have been appropriate in a game of croquet using flamingoes and hedgehogs--a bit obtuse, and pointy and prickly at the end. When I attempted to question the owner on this issue, we received no response. Good customer service isn't impossible. As a famous cat once said to Alice, "if you don't know where you're going any road will get you there." We know our road no longer leads through Moth; we will have to get our Japanica fix elsewhere.