Monica + Andy offers unique prints and amazing quality baby clothes, making it a favorite for many. However, prices are noted as a little high. Customer service experiences vary; some find it stellar and amazing, with staff being tremendously helpful. Others report that in-store service is lacking, with long checkout waits. There have been isolated issues with online orders during sales, leading to shipping delays and refund requests, and some fit feedback like pajama wrist holes being too tight. The business is appreciated for being local. Appointments are required for in-store shopping.
Excellent customer service! Cute and quality products!
September 2023
5 stars for unique prints, it’s one of my favs for baby clothes, but the prices are a little on the high side for this auntie to buy more than 2 or 3 outfits.
March 2023
I found the quality of my daughters dresses to be amazing. We rran into a little issue with some of their pajama wrist holes being too tight. I did give the feedback to the team. Every time I've needed customer service from them they have been stellar.
