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“If you value good customer service go see Rob. He got me in and out in less then 10 minutes, he knows his job well. I went in the store with negative energy and his positive energy and prompt service changed that quick.”
“I had an incredible experience at CPR cell phone repair! My phone was in desperate need of repair, and they managed to fix it with impressive speed and efficiency. The service was not only fast but also top-notch. The staff was friendly, professional, and clearly knew their stuff. They kept me informed throughout the process and had my phone looking and working like new in no time. I couldn’t be happier with the results! Highly recommend CPR cell phone repair for anyone needing quick and reliable phone repairs. ??”
“I brought a phone with a broken screen. Asus horn background three. I can't even imagine how he made it. But it works. Many thanks to Tom for his skilled work. Thanks again. You are a professional.”
“Great place! I’ve visited twice for different reasons. They’re very reasonably priced, super fast and do quality work. Plus the gentlemen who have helped me out were super cool. Give them a shot, their high ratings are well earned.”
“A couple days ago my husband went because he lost his phone and Silvia was able to help him find a perfect one for him. She was very nice and mentioned all the benefits he had. We will definitely be going back to get our son another phone. 100% recommend this store. Thank you Silvia!”
“Sam provided amazing service and went above and beyond to fix my almost unfixable a few of my iPhone under 1 hour. The prices and service good They also have great deals on accessories and devices. I definitely will be coming back”
“They have very great services and they also move in a timely manner . I would recommend to all friends and family . They are respect and well kept and they try and get to every one as fast as they can .”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“I had the best experience working with Zachary at the AT&T store. I have been an AT&T cliente since 2016, and he has been the kindest, most efficient, and most resolutive employee I have ever worked with. Thank you so much, Zach! :) People like you make me wanna stay at AT&T!”
“Central and north ave boost store gave me THE best service. They're attentive and pay close attention to you and details. Breanna thank you for your management skill I ouband your employees are the best”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“I went there to replace my phone battery. I got my phone back in 2 days! The employees were very kind and helpful. Since I went there on a hot day, they even gave me a water bottle!”
“Feel bad for forgetting his name but looking at the reviews I’m pretty sure I was serviced by Abel. Great service. Very clear and concise while also making conversation during our wait. Amazing service!!”
“I came in, in need of a new iPhone and IPad, both of which I rely on for work. Alan helped me find the right devices for my needs. He was very informative, professional and a very nice person.
He was a great help and made the whole experience very pleasant and smooth.
Thank you, Alan! I will definitely be back.
554 W Diversey location”
“Hands-down, best service I ever received. They were efficient quick so sweet so nice so respectful got me on the road quickly. I cannot say enough about this store. Just an amazing experience. I’m definitely coming back.”
“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“Absolutely a pleasure being assisted by the lady associate that helped me transition from T-mobile to A&T this Sunday afternoon! She was so professional and efficient, making the whole process stress-free and seamless.I would recommend her for any of your carrier needs and even stayed late to make sure everything concluded smoothly. Thank you so much for this warm interaction!!”
“I went two days to change companies and Nico and Brenda helped me, they were very kind. I have been to different stores and the people are bitter but I did like the service and they helped me pass on my information”
“The workers were great, nice , knowledgeable and did an awesome job connecting are old phones to our new phones and even stayed after hours to help up set up and transfer our photos and contacts.”
“Matt provided one of the best customer service experiences I’ve ever had! I came into the AT&T store in the middle of a chaotic move, last minute needing to switch to AT&T and get internet set up right away. After a failed attempt with a third-party dealer, Matt jumped in to help.
Despite the complicated situation, he was knowledgeable, patient, and incredibly proactive—at one point juggling two phones to expedite the process. Thanks to his efforts, my equipment was delivered the next day. What really stood out was his kindness and follow-up, even checking in with me on his day off to ensure the installation went smoothly.
Matt is an invaluable asset to AT&T, and I feel lucky to have had his help. Great experience!”
“I came to this location because I filed a claim through Asurion from my phone provider. I was slightly frustrated about the claim process from Asurion, as it has changed multiple times and has not been as easy as it was in the past, but coming to this location took all of my frustration away.Within an hour from filing, a technician from uBreakiFix River North called me to find out exactly what was wrong with my phone and when I was planning on coming in to drop it off. He was extremely friendly and assured me that it would be a quick fix. The same tech that I spoke with on the phone was the one who completed the drop off process and again, extremely friendly and let me know that I would have my phone back that same night (which Asurion CS reps and AT&T did not do).Overall, what started as a stressful situation was solved easily because of the technician at this specific location. I was 100% ready to cancel my insurance plan with Asurion/AT&T and switch to Apple Care had it not been for this location.”
“I am horrible with technology. Edyta and the staff at this store are so warm and welcoming, my fears melted away the moment they helped me. Any issues that arose or questions I asked were handled politely and professionally. Could not have asked for a better experience. Thank you Edyta.”
“I just wanted to take the time to acknowledge one of your employees named Nazar!This guy is very knowledgeable with the systems at cricket, he handled and resolved my issue quickly with a few phones lines that I had added to my accounts by a friend that took advantage of having my pin code....Not only did nazar show me the dates each extra phone had been activated so that I could see how long the recurring payments were coming out of my account, he helped me create a seperate account so that I could emancipate my number from the other account and he took my card off file!I came back a few weeks later he remembered me and as I put a new card on file, I was asking him if Cricket had an international plan for Spain;since I'm leaving for about a month! He let me know Cricket didn't have an international plan for spain but he helped me call so that I could unlock my phone if incase I needed to buy a sim card in Spain for my phone! Stellar employee great energy and naturally cares about the customers! I've had nothing but great experiences with cricket, not a single a bad one, but with that being said I've never felt inclined to write a review about how good the service is, so that should let you know how on point this guy is! Nazar 100 percent superstar!”
“I haven't been to this location in about a year. Idk if it's under new management or not, but I had much better service this time around. Excellent service all the way around.”
“Ruben was beyond amazing & helpful through the whole process of getting a new phone from start to finish!!! I typically hate buying new phones and there’s always so many steps that are sometimes very stressful and he was very calm and reassuring. It was a great experience and a success!!!”
“Selena went above and beyond for Me. I came in with a somewhat broken phone it took a while to turn on she was very patient with me. We found a new phone for me! She helped me set it up. Helped me lower my bill. She was very attentive , professional and kind most importantly. As she was helping me she was also being attentive to others customers walking in despite her being alone! Her multitasking was great! I hope to see her again when I come in for future visit.”
“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“Selena was a great associate she answered all my questions. Broke down all the pricing and what I was getting she really matched the needs I wanted for me and my family. Thank you.”
“A standing ovation for Von.
He managed to solve in 10 minutes what phone support level one and escalated level two phone support had not been able to solve.
Friendly, professional, courteous, and thoughtful. Thank you so much Von!
And thank you too to the other two AT&T employees who were in the store with him. As they were very helpful as well.”
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“Today when I came to ATT, I was EXTREMELY impressed with the service I received. Nathan was an amazing rep that truly help me. This location is very excellent from management to security . They really want to assist customers and make sure they have a great time there especially Nathan.”