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January 2024 by Nolan Price
I’ve never written a bad review for a place before, but I just can’t get over the lazy service at this place. They sell premium pieces and you’d expect at least pleasant customer service, but they seem like they hate their job. I’m not kidding when I say their energy sucks the joy of out this place and really made my time in the store not enjoyable at all. The tall guy with the long black hair doesn’t look you in the face, has zero emotion, and makes you feel like you’re wasting his time when you ask for help.The first time I came in the store was for hemming on my very first pair of selvedge denim. I could’ve sworn he rolled his eyes when I came and said that’s why I’m here. Idk if it was because he wasn’t selling something but instead fulfilling a service they offer but he seemed miserable the whole time. I actually didn’t want to come back again after that.The second time was only because their website showed a jean that I’m really interested in and wanted to try on in person. I asked an older gentlemen I was here for this one jean and he immediately said “oh we don’t carry that”. I had to show him on his website that it was advertised as in stock in their store. He had no idea why it was on the site. Ok fine. He walked off and didn’t ask me a single question. Not like is there anything else I’m interested in, try to offer any other recommendations, etc. Ya know basic customer service. Btw the jean is still on their site as I write this.I like a higher rise wider cut of jean and they don’t appear to carry any of those cuts. Some of the brands they sell make those cuts but I guess they don’t either have them or sell them. The store and its associates felt like the 2012 raw denim era. Everything is slim tapered and skinny. The associates give off that “I’m better than you” energy as well. I love many of the products they sell but I’ll never give this store my money again.
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November 2023 by Caroline Bermudez
So expensive, but so great.I take my dude to Mildblend and pick out things for him like a gorgeous Pure Blue Japan shirt of the deepest indigo with a stunning crosshatched texture and a yummy black 3Sixteen cotton jacket that feels like wearing a tailored blanket. I love shopping here and I'm a woman!
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November 2023 by Charles Peckman
Seriously one of the best spots for menswear in Chicago. A very helpful staff with quality garments that will last a lifetime. Mildblend has a great selection of lesser-known and more popular brands and offers denim at different price points, whether it is your first or 10th pair of selvedge jeans. This is not the spot for 'flashy' labels and hype beast nonsense: it is a destination for well-crafted clothes.
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November 2023 by Paul Phillips
Love that they carry White's boots and Mister Freedom! Good place to get a hem done in chain stitch!
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August 2023 by Marshall B
I went in to get 2 pairs of jeans hemmed with chain stitching. The person who helped me did a great job on hemming my jeans. Fantastic service and an amazing selection of denim and workwear. Can’t wait to come back in the fall!
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June 2023 by Luke Burkholder
I wanted to go here, even though there’s like a 10% chance I would wear anything. I just like to look at all this trashy high fashion stuff. They did have a few brands I don’t think I’ve seen in person, and some awesome bags and accessories. It feels like visiting a museum of cool people, where you can try on the stuff.
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April 2023 by Maccsi
Very dismissive and judgmental sales associate (don’t know her name, but it was an Asian woman). Either this person doesn’t belong in the retail front or desperately needs retraining in basic employee conduct.Tldr: give everyone the same welcoming experience and don’t profile
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March 2023 by Jared Holt
I came here to buy my first ever pair of selvage denim jeans after hearing good things from friends. Though I was a bit intimidated by the large selection of options, the woman helping me (didn’t catch her name, sadly) that day was so incredibly helpful and patient with me as I considered my purchase. There were many moments where I felt overwhelmed by all the information involved in choosing a pair of nicer jeans, but she made it feel approachable. I left with a pair that I thought fit really well and that were hemmed for free to a good length for me. The selection here is great but the customer service makes the experience. I’ll definitely be back.
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March 2023 by Austin Mrkvicka
Bought two pairs of jeans here. The staff was really kind and helpful with helping me pick out the right pair. They also hem the length on sight for the perfect length!
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January 2023 by Amanda Wong
First time back in years and still a great experience. Staff (I think Tulip?) was super helpful in finding different styles for me from the men's and women's sections as I asked. Great selection of niche styles that are competitively priced compared to similar stores across the US. Thanks!
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January 2023 by Eric Ansel
This place is wildly over priced and if you buy it, you better like it because they will not give refunds (store policy) Only store credit - Which is absolutely wild. Makes it a horrible place to buy a gift for someone.
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December 2022 by Joshua Squires
Great shop for quality denim and sharp looks from stylish, durable brands. Everything is fashionable while avoiding extravagance. The prices may be high but the quality of the products they carry support the price. Staff is friendly and helpful as well. Great place to buy some denim.
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December 2022 by Vinod K
A negative experience overall. The customer service is outright pitiful. It took two and a half weeks (11/25 to 12/12) to get the right item delivered (first I was sent the wrong item). It was a struggle to get an email response. Ultimately had to find their phone number on google and hound them there to get them to ship what I had ordered. Would have canceled the order if my size was available elsewhere. Ridiculous.
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October 2022 by Kevin Cook
If you are into denim, then Mildblend Supply Co is the perfect place to go. It is a local small business but it offers great quality denim pants and they even allow alterations which are done in just a short amount of time, no more than 15 minutes. I chose this denim pants because of its quality but it does not fit me right. So, I asked someone to alter it for me, and I am so happy with the result. It was done quickly and I get what I wanted. The people here are very attentive and helpful. They would give you what you want, and assist you in choosing the best fit for you. It is only in this shop that I get to experience high quality service and I get to have the best quality denim here in Chicago. This store will always be my go-to denim store.
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September 2022 by Adam Gynac
Awesome shop! This is the place to get your selvedge or raw denim. They carry all the best brands and their staff know their stuff. On-site tailoring with chain stich hemming. They can measure you and hem your new jeans 15 minutes after you purchase them! Good collection of boots, high end flannel, and other clothes as well.
