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February 2024 by mothafar ramadan
They have perfect experience, issue had been solved as usual
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December 2023 by Narae
Very well informed kind people!Many selections and sometimes we should wait our turn more than 15 min.
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June 2023 by Amm Amplified Products Mods & Service
Easy and comfortable place to go to, very nice area and large parking lot
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April 2023 by R G.
I called the Metro PCS in Jefferson Park (4839 N. Milwaukee) on April 6th (around 1pm) to ask if they had an iPhone in stock & the gentleman answered the phone and confirmed that he indeed had the iphone 14 Pro Max in stock. I immediately got ready and headed to the store to purchase my big item. Once I had arrived, I was greeted by the gentleman who answered the phone prior to my arrival. He was accompanied by a female employee who also had amazing customer service skills. I unfortunately did not get their names, but I promised them that I'd give them a huge shout out for their hard work.The service was quick, simple, & phenomenal. I will definitely go back to that Metro PCS for any future purchases. I also highly recommend anyone to shop at that location. Thank you both for your wonderful service!
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March 2023 by Co dy
Doesn’t respect customers, treated us like garbage and borderline scammed us, don’t go. Said we couldn’t return a phone we bought a day ago, said metropcs can’t make him return it so we have to deal with a $420 loss. Returned it after a two day long fight with him. If anything goes wrong the customer pays upon MANY fees, DO!!! NOT!!! GO!!!!
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February 2023 by Guillermo Hernandez
Great customer service
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September 2022 by Sussane Green
I went to different metro stores but no one treat me as good as this store rep did. He patiently listens to me and gave me upgrade phone and transfers my games and stuff. I will recommend to go to this store.
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July 2022 by John Rutkowski
Excellent Service there. Gave me new phone for very discounted price and transfer all my old stuff. Really nice guys out there.
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August 2021 by Im Az
Nice store and nice staff.
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February 2021 by Yurii Kyyak
Excellent customer service.
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December 2020 by Imad Az
Nice store and nice staff.
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November 2020 by Stephen C.
Just went to Metro today to get my 85 yr old uncle a new phone. The first store I called wasn't so great but the second was really great. I called first and the girl who helped me was awesome. She was informative and knowledgeable about the phones. So we went into the store and the same girl I believe her name was Angelica helped us out. She knows her stuff and knows customer service. Very knowledgeable about the service and phones. But most of all she was just super cool and super patient with my uncle who can't hear so well. She even set up his new phone and transferred contacts for him. She must have older folks in her life because she knows how to treat them well. I just appreciate her and having someone like her helping us out so much. I think she might have sold me on new a phone too. Thanks so much Angelica!
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March 2020 by Omeka J. E. Brown
My mother has had terrible experience dealing with them. From what I have witnessed they provide horrible customer service and do not value their customers!
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March 2020 by Samir Hachemi
Quick and professional service. Thank you.
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August 2019 by Tui Rio
Best service
