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February 2024 by Thomas Sutton
Thank you for the help !!
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February 2024 by SIDESHOWDAVE
SHOUT OUT EDGAR FOR PROVIDING THE BEST CUSTOMER SERVICE!HE WAS VERY ATTENTIVE AND HELPED ME WITH EVERY QUESTION!HE TOOK GOOD CARE OF ME, IM ALWAYS GOING TO DO MY BUSINESS THROUGH THIS METRO FROM NOW ON.SOMEONE GIVE EDGAR A RAISE❗️
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November 2023 by Alfonso Guerrero
Very good service ,thanks You Gor always fixing My problemas
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October 2023 by Gremel Montgomery
Very good job helping remove talkback thanks you
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October 2023 by Georgia Dukes-Watson
The service is good. I do have one problem for a phone place, they never answer their phone.
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August 2023 by Guadalupe Cardenas
Great service, they went above and beyond. Cristy helped me out and I can’t wait to recommend others to this store specifically.
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July 2023 by Jean weatherly
Very good and patience!! Thank you so much Edgar
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June 2023 by A Hamid
If it wasn’t for Edgar (Eddy) that helped me I’d of literally switched to another cell phone service.The only reason I put 4 stars is because the lady on the customer service line messed up my plan.Thanks again Eddy! I really appreciate it.
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June 2023 by Aziza A
If it wasn’t for Edgar (Eddy) that helped me I’d of literally switched to another cell phone service.The only reason I put 4 stars is because the lady on the customer service line messed up my plan.Thanks again Eddy! I really appreciate it.
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December 2022 by Marie jones
Hi I just wanted to let you know that this store is by far the best Metro I've been in since I started with this Company and I've been a customer for years the Manager was outstanding he went over and beyond to make sure that I understood everything about my phone he helped me with things with my phone that I've been to several metropcs's and never received this type of service I would recommend all of my family to come to this Metro on 79th and Cicero I won't go to another one ever again I'm sorry for your other customers that haven't had the experience I had today...you should have him do a training to show what good customer service looks like...
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May 2022 by robert sullivan
Will definitely go here again. Rosie made the experience so fast and easy. Not only was she very knowledgeable and helpful but also honest and trustworthy. Unfortunately, I have not felt that way about most of the retail Phone Reps I have dealt with in the past. I have found my new "go to" place!!
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February 2022 by Gwen Bolling
I'm so glad I stopped in at this location. I was looking to upgrade my phone and Edgar, the sales rep, could not have been more helpful. He was professional, knowledgeable and courteous as well as extremely patient. He took time to answer all my questions, addressing every concern I had about phones and service. I also feel good about value to cost for the phone I ultimately purchased. I highly recommend visiting this location.
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February 2022 by Gladis bohorquez
Edgar is the man. He was very helpful and knowledgeable. It is a pleasure to come to this location because of him. Really kind and his service is outstanding.
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February 2022 by Alexander Woods
It's amazing their worker Rosie is also nice and caring shout out to her!
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November 2021 by Becky P.
I called the customer service number since the stores had already closed! For some reason, my American express card was not working. There was more than 60.00 in my account and they said it kept declining. They promised not to suspend my lines and did anyways! I talked to the American express customer service representatives a few times also and they said there were no restrictions on my card and it was definitely MetroPCS that was having the problem with their system!! I'm mad that they suspended my lines after they promised not to!!! Now I will have to into the actual store and be inconvenienced!!! The customer service is awful!
