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November 2023 by Sam Garcia
I was rear ended with bumper damage (minor) and received a paper quote of $400 from the older employee, competitive market price. Couple weeks later, I finally received the insurance company estimate/allowance of $750, and I came in again giving them the insurance estimate/allowance. The verbal price (not paper quote) now became $500 from a different team member, increasing $100. Fine, I'd still go with it.When it came time to pay, the auto shop told me they contacted the insurance, with the insurance telling the auto shop that I was supposed to pay the auto shop directly because I received a check from the insurance for $750. Found that was correct and had received a check from insurance for $750 (the insurance repair estimate/allowance, I thought insurance would pay the shop directly per the insurance associate). When it came time to pay the shop, the price was now bumped up to $600 per the auto shop, and the auto shop told me I could keep the extra difference between the $750 received from the insurance vs $600 paid to the shop. Why did the price increase from $400 to $500, and then again from $500 to $600, all for the same scope of work?
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July 2023 by Kevin Andres (DietVodka)
Went in for an AC repair, “repaired” it by buying a new part. A week later it stops working go back so they can look at it and it turns out another piece “broke”Service: Air conditioning
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July 2023 by Cappy Abraham
I have used Luis Auto for all of my car body work since they opened. Jaguar, Infinity, Mercedes, Acura etc and they have ALWAYS done phenomenal work at very reasonable prices. I would not even consider going anyplace else even though they moved from a much more convenient location for me right near Wrigley Field to this location on Western Avenue. I give them 10 stars!!!
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February 2023 by Asya Dubrovina
Grateful that they were able to look at my car so fast. Really kind and honest people.
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October 2022 by Matt N.
Luis is the best. My car always looks brand new when it leaves his shop. The price is so reasonable that I don't know how he makes money. He and his son Greg are friendly guys too.
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May 2022 by John Patterson
Went in for estimate. Located less expensive parts and never heard back about service after contacting them twice. Total rip-off don't bother
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March 2022 by Orlando Garcia
I went a year ago here and they supposedly ordered some parts to fix my headlights and they never came in, and I would call Luis to ask him what’s going on and he ignored my calls and never reached out to me again. I had a bad experience here and don’t recommend this place.
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March 2022 by Jodie Ford
Hands down the best place for auto body repair. Anything from the most minor ding to major work! Trust these guys!
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January 2022 by Rich Courage
Billions of people out there survive through trading why not you just contact Miss Allen martha today to start up with a minimum of $ 500 to earn $ 6,500 and to see how genuine her trading skills is.
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January 2022 by David Le
Just bought a Honda Accord that had a major scratch from the previous owner. We wanted it fixed, but it's a 2012 and going to be parked on the street, so didn't want to spend a ton. Went to multiple places for quotes and Luis quoted us the best deal (hundreds less!). Luis and Greg were super responsive, got it done within 1-2 days, and Greg even lowered the price some at pick up. These guys are great and honest! If I need any future body work (hopefully not) they will be the first I'll turn to or recommend!Services: Painting
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January 2022 by Kathy Anderson
My car was destroyed by a valet while I was at a restaurant. I could not believe it was fixable, but Luis Auto Repair did am amazing job restoring it. Professional and fair prices. I am thankful I got my car back.
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January 2022 by Brendan Staunton
Quick and easy. Luis was very friendly and was willing to help when others were too lazy. Strongly recommend
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January 2022 by David L.
Just bought a Honda Accord that had a major scratch from the previous owner. We wanted it fixed, but it's a 2012 and going to be parked on the street, so didn't want to spend a ton. Went to multiple places for quotes and Luis quoted us the best deal (hundreds less!). Luis and Greg were super responsive, got it done within 1-2 days, and Greg even lowered the price some at pick up. These guys are great and honest! If I need any future body work (hopefully not) they will be the first I'll turn to or recommend!
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November 2021 by Tein Atkerson
I’ve brought several cars to Luis’s over the years. This place always does a great job at a fair price and completes their projects on budget and on time. Greg is laid back and helpful, a pleasure to work with.
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September 2021 by melissa Nicholson
Love this place- great work, amazing staff. Highly recommended
