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May 2024 by Jon Sample
This review is more for the company’s “policy” than anything else.The employees are friendly and seem to do their jobs just fine.I ordered a large Malnati Chicago classic deepdish. The pizza comes with sausage, but I asked for only half of it with sausage and leave the other half with just cheese.Upon paying, their “policy” made it so I was to be charged an additional $3.80 for extra sausage. I found this a little confusing because the pizza already came with sausage, and I was only asking for half of the usual quantity of sausage, yet I was to be charged an additional $3.80. I spoke with the manager and said there was nothing he could do because it was the company “policy” which was disappointed.Due to principle, I did not pay and unfortunately had to get my pie elsewhere.I hope this policy can change - I doubt I’m the only customer who’s encountered this issue.
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April 2024 by morgan
Ordered a large deep dish and two sides of Lou’s 1000 Island. Everything was delivered as promised but no 1000 Island which we use as dipping sauce.Called store, manager on duty Sasha went above and beyond to ensure we had a great experience. She credited our bill, sent a voucher for a free pizza and had a driver send out two dressings. Outstanding!Bonus… pizza was delicious!!
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March 2024 by dorothy wade
Best Deep dish pizza in Chicago! Love the butter crust and my favorite is the sausage - always amazing! And high five to Max for excellent customer service. We are lucky to have this in OIP :)
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March 2024 by Rich Pfursich
When I order a ravioli dinner how can you not give me any Silverware?
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March 2024 by Pat G
Get the semi cooked pizza, and finish it at home. And don't forget Lou's salad.
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March 2024 by Sun Yuchen
15 minutes late for a take out order….
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March 2024 by Honest E.
Food was cold. Delivery driver didn't ring my bell or call me so I just checked and cold pizza on porch .
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February 2024 by Luis Lopez
Waited 30 minutes after scheduled pickup time at curbside. Then employee comes out and said printer didn't print out order and it would be another 15 minutes. I said "no thanks, cancel order" and left.
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February 2024 by Nelson Benitez
I ordered a small deep dish pizza last night and when I got home something was odd about the pizza, I made some coffee and ate a couple of slices.Since I was very tired while watching a movie I didn’t think much of it.When I went to reheat the remaining of the pizza this morning I noticed the pizza was thin with the bread thicker than the cheese and sauce not to mention that was harder than a rock just like the night before .I checked my receipt to confirm it was a deep dish I ordered before leaving this review and not a thin crust pizza and I did not order a thin crust.I’ll think twice about ordering pizza from this particular branch, very disappointed with last visit, for that I could have gone to any other mom and pops pizza joint..
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February 2024 by Jacqueline S.
The world's best deep dish pizza ?!! Always delicious ?
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January 2024 by Marie Ogle
From Michigan I have never tasted a REAL Chicago style pizza. I say I was not disappointed with this pepperoni pizza. It was one of the best pizzas I have ever had. I would definitely order from them again when I come back to Chicago.Parking: It shares parking with other businesses and there isn't much parking
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December 2023 by Dakota Riscili
I wish there were seats, but the food made it worth it.
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December 2023 by Magdalena Abarca
THE WORST PIZZA I HAVE ever HAD IN MY 30 YEARS OF EXISTENCE IN THIS PLANET!
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December 2023 by Josh Harjung
This location specifically is awesome, I'm so hungry right now, but I am going to wait for them to open instead of going to a different location . ? that's how great this spot is.
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November 2023 by Gary F.
Very deceitful gimmick for "50% off" pizza offer. With other places such as Pequod's, Giordano's and Morretti's that are as good if not better in the area, there is good reason to skip this place.