Liberty Tax is a tax preparation service that has garnered positive reviews from its customers. According to the reviews, the staff at Liberty Tax, particularly Melanie, Faddy, Ariana, and Fahad, have been praised for their professionalism, knowledge, and excellent customer service. Customers have highlighted the smooth and efficient process they experienced when working with Liberty Tax. Many appreciated the staff's ability to accommodate their needs, even with last-minute appointments. Reviewers felt they received the undivided attention of the staff and were grateful for the seamless, easy, and efficient filing process. The reviews also mention that Liberty Tax is a certified acceptance agent, which is necessary for many immigration documents. Customers have expressed their satisfaction with the services provided and have recommended the business to others, stating that they "won't regret it." However, one reviewer had a negative experience, where they encountered issues with a misspelled name on an ITIN application, leading to delays and a lack of assistance from their accountant. Despite this, the overall sentiment towards Liberty Tax is positive, with customers praising the staff's helpfulness, friendliness, and compassion.
Ariana, was very helpful with getting paper work transferred. I am grateful for her knowledge of the proper process of transferring the documents.
May 2025
I needed some guidance with my return and Melanie M. was so professional and helpful! Got it done very fast too. Thank you so much!
April 2025
Fahad went above and beyond with little time to provide superior customer service. I highly recommend him to everyone business and individual. Thanks Liberty!
