-
September 2024 by Mario Labady
I haven't been to a LensCrafters in nearly two years because the pair of glasses I owned had minimal changes. I am kind of relieved they broke so I could experience the level of service and professionalism I did at this location. From the warm welcome to the express same day pick up( varied by what they have in stock), I cannot provide enough accolades for this place. Each staff member was warm and inviting for my first time. They treated me as if I had been there for ages. Dr. Jim Sementilli was as sharp as his casual business attire ( he would wear a tie if it was still in fashion!) and walked me through my examination with ease. 10/10
-
September 2024 by Amanda Ann Gregory
My doctor was amazing. Lots of attention to detail.
-
September 2024 by Kennygee
The staff are very knowledgeable, courteous and very friendly. Highly recommended to any needing eye care.
-
September 2024 by Julius Bautista
Top quality service at this location. I went in for an eye exam and contact lens fitting. All my questions were answered thoroughly and concerns addressed.
Everyone was friendly and attentive, from the associates on the sales floor to lab tech and optometrist. They were even modest about their prices, which were far more affordable than the four other competitors I called prior when tracking price comparisons.
I haven't been to a Lenscrafters in years since the service I had at a location out in the suburbs wasn't so great, but I'm glad to have tried again because the experience at 225 N Michigan turned out to be superb.
-
August 2024 by Ebony Jones
Lens Crafter is a great place. Dr Patel very knowledgeable and very nice
-
August 2024 by Kristin Jennings
Love the staff there! I always feel so welcomed and at home. They all have the best personalities! I ordered 3 pairs of glasses and recently went back for sunglasses. They helped me and were very patient while i decided what frames. I picked up separately instead of waiting until all were ready so I could see the friendly faces. Update: went back after 2 years for more glasses. Remembered me and were still the friendliest people! I highly recommend lenscrafters on michigan ave.
-
August 2024 by Nestor Nunez
Always great service at LensCrafters Michigan Ave. 5-star all around!
-
August 2024 by Andrea Borbone
They were so kind to help me with a nosepad broken!
-
August 2024 by MJ Kuffner
Always on time, very thorough and make sure you have the best vision possible. Space newly renovated and looks great. They do need to provide ergonomic desk set ups for their employees though - otherwise perfect.
-
August 2024 by Tom Nanz
Had a problem with my glasses that needed to get fixed fast. Took them about 5-10 minutes, and everything was repaired. Very friendly and very helpful!!
-
August 2024 by Rosalie Fruchter
Stacy, the sales person who helped me choose my eye glass frames was wonderful. very patient, and extremely helpful. I must have tried on at least 50 frames, some more than once, and Stacy was there to help. Her goal was for me to find the frame that I felt was just right for me. And with her help, I did!
-
August 2024 by Paul J McBlaine
Extremely professional and thorough. Spent a lot of time with me.
-
August 2024 by BeKeeS Chicago
After realizing that the cataract problem in my eyes had worsened, thanks to the detailed examination & discussion with Dr. Sandra Rafael, I now know what is best to do when having it treated at the Rush facility.
My thanks to Dr. Sandra Rafael's examination and information about what it's best for me to do next.
-
August 2024 by krutartha shah
I recently visited the LensCrafters store in downtown Chicago and had an excellent experience. The staff were incredibly helpful and friendly, guiding me through the process of selecting the perfect pair of glasses. The store has a wide selection of frames, catering to various styles and budgets. The optometrist was thorough and took the time to explain the details of my eye exam. My glasses were ready quickly, and the fit was perfect. Overall, I highly recommend this location for anyone in need of new eyewear or a comprehensive eye exam.
-
August 2024 by Hidetoshi Taniguchi
All staff are kind and friendly also Dr is very nice and professionaly help !
Specially Jean she is very kind and friendly !