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February 2023 by Timothy Huey
Personal service
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January 2023 by Stuart D.
I've been using Lake Shore Cleaners for many years for dry cleaning and alterations. Me and Mrs Chang take great pride in their work and it shows! I highly recommend Lake Shore Cleaners.
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December 2022 by Suzy Dooley
I have had many alterations done here. The cleaning is good too. Pricing for anything is high. Labor is not cheap. She is very skilled and I have used her to sew complicated embriodered patches to several items. Love them!Services: Special care fabric cleaning
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December 2022 by Jacqueline T
DO NOT GO HERE!! Friendly couple—supper misleading.Alternation (skirt taken in). They put the seam in the wrong spot. —did not notice until after (unable to ask for compensation).Cashmere sweater was brought into the cleaners without a hole. Came back with a hole—REFUSED to compensate for damages .Shade jacket went in with a few stains—even tone. They said they are “professionals” and will take care of it. Jacket came back with stains still existing and little spots all over.—REIMBURSED price of cleaning.Down jacket want in with fabric logged in the Velcro. They said it will be removed. I did not notice until after (unable to ask for compensation).Silk blouse came with stains, came back with same stains AND a wrinkle down the back.Service: Alterations
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December 2022 by David M
I had a hat that was gifted to me from my late grandmother and other places told me it was a loss she ended up fixing it within a couple days. Thank you!
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December 2021 by lisa ohka
The same way too at the cleaners two
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December 2019 by L A
I felt completely taken advantage of this business. Not only I feel deceived, shocked and powerless. Having no remorse their mislead services.2ND ATTEMPT TO GIVE MY BUSINESS”1ST Stopped to ask for a quote on getting a comforter, won’t do it and they were nice about not even want to help”2ND Despite my previous experience I decided to give it a try, it is super close to friends place....She got my information and she kept typing numbers that literally took forever, almost as she was making prices than follow a list.... long time after, she said I have to pay at front. I never had to with local/chain stores. Unfortunately I had a symptom side effect of my chemotherapy treatment need to desperately used the bathroom. They don’t have one for customers, didn’t think to finalize and hurried up to leave. So I didnt have the amount she asked, she said $15.45, I communicated I only had $10 and told can I back to pay the $5.45 Monday evening. She agreed. Although she had an accent. I she is an older Asian attendant. Gave me the receipt put it away ( without looking into it) i believe we both spoke an agreement. Payment was made, after paying partial amount to start with the process of dry clean and I left being sure that we said I owed $5.45. RUN HOME and happily made it.Came back to pick up Tuesday week after to a person that not only pointed that I’m stupid by not paying “attention” demanded the money nor he gave me an explanation or other options to adquiere my $400 worth of goods.I received a phone call from the previous guy not even a week to harassed me about my bill pushing feeling the undeniable sense of nastiness.I’m trying to come out with this unexpected expense, I feel that I have no choice, but to pay and let it happen, like it’s ok to be treated this way. And I will probably have to. I will make sure, to continue to have hope and faith that something will turn around and change this moment for better. Start somewhere, perhaps with me. I’ll be happy to reciprocate your kindness.Happy New year ! Winter coats, trendy scarfs and super stylish best. I will miss you. Indeed.
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December 2019 by Daniel Reyes-Irizarry
This place is convenient to where I live but it's pricy. I paid $3.95 for each dress shirt to be cleaned, I've paid $2.50 elsewhere. I'll be looking elsewhere.
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December 2019 by Tom Laveign
Don't waste your time or your money. The people working here are nice but they don't have your stuff ready to return by the time they guaranteed to have it done, and it still isn't clean when you get it back. Disastrous experience
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December 2019 by kwesi hopkins
Too High.
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December 2018 by Baknayto
This is terrible service, cleaning and costumer service.
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December 2016 by D Tran
Very rude. Acted as if they didn't need new business. Very pricey!!!!!
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December 2015 by Timothy Winkler
Did an okay job. Cheaper places nearby.
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December 2011 by Hawon Jung
This is a place where I trust my clothes to be cleaned, washed, and tailored. Never failed on me and always satisfied.