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January 2024 by Derek Geryol
I’ve been coming to L&L for a few years for standard maintenance and even a few issues that required significant work with my older VW. Jr. and the crew are always empathetic and honest, and very affordable.Most recently I had my catalytic converter stolen and Jr. and the shop couldn’t have been better about helping me navigate the insurance claim process and working with my insurance company in my behalf. I’ve had nothing short of a perfect experience every time I’ve been in the shop and always happy to give L&L my business.
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January 2024 by N A
L and L are wonderful.Trustworthy, honest and excellent mechanics
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December 2023 by Adaliz Lugo
Great customer service and prices!! Definitely will be going back for future repairs!
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December 2023 by Virginia Velez
I recently had the pleasure of working with L&L Auto Service for a transmission repair, and I couldn't be more satisfied with the experience. From start to finish, the team made the entire process incredibly easy and stress-free.First and foremost, their customer service is outstanding. The staff is friendly, knowledgeable, and genuinely cares about ensuring a positive experience for their customers.What really stood out to me was their transparency and honesty. They provided a detailed estimate upfront, and the final cost matched the initial quote – no surprises or hidden fees.Overall, I highly recommend L&L Auto Service for anyone in need of auto repair or transmission services. They combine professionalism, excellent prices, and a commitment to customer satisfaction that sets them apart in the industry. I'll definitely be returning for any future automotive needs.
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December 2023 by Danielle Roy
I’m a little late on the review as I took my car here in the summer. We had some suspension work and an oil change done. Very friendly people. I was able to drop my car off in the morning since I live close and they called me when it was done. They charged exactly what they quoted me. I plan on coming back as I need some more work to be done.
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December 2023 by Sarah O
My go to auto shop! It’s so rare to find reputable mechanics that dont screw your over, so now I tell all my friends about this place!! If you live anywhere in Chicago with a car that needs service, I HIGHLY recommend you go here!!
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December 2023 by Ethan Shenfeld
Walked in for an oil change and they took care of me within 90 minutes. Fast service. Standard price.
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November 2023 by Nick
Six stars if I could. These guys don't play around. Fair pricing, and they will not try to sell you anything extra you don't need or want. They occasionally service my old Mercury sedan that is by no means cosmetically perfect and they treat it like they would a brand new Bentley in their shop. Finding a mechanic you can trust is not easy, but your search can end here.
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October 2023 by David T.
L&L are great. They've helped me out a ton over the years. Quality work. Great value.
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October 2023 by Kristine Vesper
Awesome first time experience, will definitely be back! Live the neighborhood and popped in on a Saturday to see if my grinding breaks could be checked out. They got me in and fixed breaks right away. Super nice and helpful staff! Reasonably priced too! My friend down the block has also used them and highly recommends.
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October 2023 by Zoey B
As a woman, I trust this place and would recommend this to other women. Super nice people who want to do it right. No upselling and answered all my questions. I will definitely come back again.
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October 2023 by Jane P.
This is an amazing shop and most importantly, they're looking out for you and they're people you can trust. They're fast, fair, responsive, and we're so lucky to have found them right in our neighborhood. Recommend to anyone looking for good help from good people.
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August 2023 by S Pemberton
I’m so grateful I found their auto service! As a woman, it has unfortunately been a frequent experience of mine when taking my car into other shops or dealerships that I am told additional services are absolutely necessary despite only coming in for an oil change and then attempt to charge me hundreds more. At L & L they have been thoroughly honest and helpful every single time and they do not take advantage of my lack of knowledge, but rather work to inform and educate me. When they suggest certain work be done, it is very clear that they have considered the cost and necessity and have worked with me to find good options. Most recently, I replaced all my tires as they were really worn down. They knew my price point and didn’t try to convince me to spend more. Truly, I’m so grateful that I can trust their integrity and quality of work. They are wonderful and I recommend them to everyone!
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August 2023 by Dori Goldman
This family owned business is wonderful! Fair pricing, quick service and extremely knowledgeable. I found my new auto body shop that I trust!Services: Painting
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July 2023 by Charles Cotterman
Just an absolutely classic shop experience. Luis & Junior are two of the nicest people around, honest, super knowledgeable, and they will do everything they can to make sure you're getting repairs at exactly the right price. They actually made my car's initial warranty worth the money by catching every eligible repair before the warranty period ran out. No need to look further, call these folks first.
